Hotel Sun Valley Fujimi

We chose this Onsen Hotel because it offers drinkable hot spring water. The large tiered hina doll display right at the entrance was overwhelming in the best way—truly impressive. The reception staff were also polite and helpful. When we entered our Room and tried to relax in the Japanese-style room, we found hair on the floor. My husband, daughter, and I all have short hair, but what we found was longer hair. We reset and decided to take a bath before dinner. Along the corridor from the lobby to the baths, there is a pond with koi swimming beside it, and it was fun to look at every time we passed by. However, it was cold seasonally, so going back and forth was tough. It might be fine in warmer weather, but someone could feel unwell due to the temperature difference. The baths were very relaxing. There were both hotter and milder baths, which helped my daughter and me since we don’t do well with very hot water. The men’s and women’s baths alternate daily, so we enjoyed both sides during our stay. After bathing, we had some of the drinkable hot spring water located right outside the bath area. Since I don’t often have course-style dinners, I felt a bit nervous, but everything was delicious and the portions were just right. When we returned to our Room, futons had been laid out—but although we had requested bedding for three people, only one set was there. We called the front desk and they prepared three sets for us. The futons were soft and comfortable to sleep on. The next morning, we went straight for a morning bath after waking up—it felt great as well as at night. Breakfast was buffet-style with so many tempting options that choosing was difficult! This time we stayed two nights (three days), so we managed to feel satisfied; if it had been only one night, I might have regretted missing many items that looked delicious but I couldn’t try them all. The bread you can toast yourself—such as sliced bread and croissants—was fluffy, soft, and tasty too. The lemon tofu wasn’t overly sour; it had a refreshing flavor and was also delicious. There were many other great dishes as well—too many to list here! The doors to the bath area—and especially the door at the entrance of the corridor leading there—were heavy and hard to open/close; however, all staff members were courteous and kind throughout our stay (two nights/three days), so we had a wonderful time overall once again thank you very much for everything.”

We highly appreciate the effort to reduce excessive services and maximize customer satisfaction at a reasonable price. We will definitely return. The Onsen with natural hot spring water, fresh abalone and sashimi for dinner, a wide variety of breakfast options, and the special room with a great view of Mt. Fuji were all wonderful. Thank you very much!