Super Hotel Saitama / Wako City Station Front

I stayed for two nights for my son's entrance exam. The front desk staff was very kind and supportive, which was very reassuring. The restaurant was under construction, so breakfast was a bento box, but it was nice to be able to choose from Japanese, Western, and curry options. I would like to stay again if I have the opportunity.

The location and Room are perfect, and the low price is greatly appreciated. What stood out the most was the staff's service. The front desk was attended by a young woman with a kind smile and polite explanations. When I was choosing amenities, she empathized with me, saying, "This is nice too," which made me happy. At the breakfast venue, the staff handed me plates and served rice. When serving miso soup, they humorously advised, "Please be careful as the dried wakame will expand," which was both appropriate and heartwarming! If I had to make a suggestion, it would be nice to have one more side dish for breakfast. (I also thought it might make food waste management more challenging...) I will definitely use it again if I have the opportunity!