Hotel Crystal Palace

The Japanese-style room was spacious, and the futons had already been laid out, so we could relax comfortably. However, perhaps due to sewer odors coming up, the bathroom area smelled very bad when we entered the room and again in the morning. The bath was an Onsen and a bit crowded, but the water temperature was just right and we could soak at a leisurely pace. The welcome drink service with multiple options was a great touch, and our children were happy too. The late-night soba was so delicious it didn’t feel like a complimentary service. Breakfast was also excellent across the board.

We stayed for one night without dinner.As it was a twin Room, we were able to relax without feeling cramped.The only power outlets were low on the wall, so having one on the desk would have been more convenient, but it wasn’t a major inconvenience.We also had the large public bath almost to ourselves, so we could soak and relax comfortably.However, it would have been helpful to have two room keys so we could return to the Room separately after using the bath without having to meet up outside.All of the staff (including housekeeping) were very pleasant, and we enjoyed our stay until the end.Next time, we would like to stay with dinner included.