President Hotel Hakata

I stayed here on the first day of my trip around Kyushu.After I left and had been on the road for a while, I realized I had forgotten an entire folder containing my travel plans, itinerary, and maps with marked routes.I couldn’t go back to pick it up, but when I called to check, it was indeed still there.I told them to dispose of it, but they kindly said they couldn’t bear to throw it away and offered to email it to me—and they did.Thanks to that, the rest of my trip went smoothly and was truly enjoyable.Thank you very much.

During my business trip stay in Hakata, I always try to make a Reservation whenever possible. This time, I rated the amenities and satisfaction lower due to the following issues: ① A hair was attached to the surface of the bath towel provided. ② The water tank cap of the air purifier seemed broken, causing water leakage that almost led to a major incident. These issues have never occurred before, so I believe it was just an unfortunate coincidence. Looking forward to better experiences next time!