Richmond Hotel Premier Kyoto Ekimae

I love staying at Hotels and have stayed in many places, but this was my first time at the Richmond Premier Hotel.First of all, when I stopped by to leave my luggage, the staff were very kind and pleasant, which made a great first impression.At check-in as well, they provided all the necessary information carefully and efficiently—I was truly impressed.The complimentary lounge was also wonderful: at tea time there was a great selection of Japanese sweets.I enjoyed warabi mochi, shiratama dumplings, and—best of all—soft-serve ice cream, along with coffee and matcha. It was a lovely, relaxing time, and the Room was spacious and comfortable.They even brought my stored luggage up to the Room in advance, which I really appreciated!The social hour from early evening was lively with many guests. Some people stayed to relax while others just had a quick drink and left, so it never felt overcrowded—just right.We also planned to have just one drink, but it was so comfortable (and the pickles and drinks were delicious) that we ended up staying longer than expected. The staff cleared dishes promptly, and every team member we spoke with was friendly—honestly impressive service.This has become a Hotel I would definitely like to stay at again.

I use this hotel for business and always have a comfortable stay. The location, Facility, cleanliness, service, and functionality are all excellent. What especially stood out this time was a female staff member who recommended Kyoto sake during the evening cocktail time. She was cheerful and friendly, and even our brief conversation felt very pleasant. When I told her it was delicious, she seemed genuinely happy, which made me happy as well. I also feel that the service from the other staff members is of a high standard. I’m sure you put in great effort as a team, and I believe many guests feel the same way I do. Please keep up the good work so you can continue at this level. I will stay again.