Hotel Route-Inn Niigata Nishi Inter

It was comfortable. The next day, I stayed at Route Inn Tsuchizaki Port, but I was bothered by the smell of cigarettes.

The large public bath is delightful.

Thank you for your hospitality. The large public bath where I could stretch out and relax was much appreciated. It was clean and well-maintained, allowing for a pleasant experience. However, since I had to bring the bath towel from my room, I had to reuse it, and by the third time, it was wet and uncomfortable. I asked at the front desk, and they said it was a single towel for reuse. I would be happy to pay an additional fee if you could provide extra towels. Every time I wanted to use the bath, I had to exchange my room key for a bath lock card at the front desk. The front desk staff were mostly male, and considering the possibility of other guests being present or waiting in line, it would be helpful if the card could be provided at check-in. I wanted to use the restaurant, but the timing didn't work with the 18:30 opening, so I went to a nearby izakaya. I did use the breakfast service. Thank you very much.

Second stay

The reception's response was poor, perhaps because they found it bothersome. Both times, I left early in the morning, so there was no breakfast. For dinner, I didn't go out nearby and confirmed to have a meal at the Route Inn where I stayed. I was told it was fully booked with just a few people because there weren't enough staff and the cooking couldn't keep up. However, the kitchen staff did their best, and I was able to eat. But the reception was unfriendly and indifferent, with no coordination at all, which left me astonished.