รีวิวและความประทับใจจากผู้เข้าพักที่ Tokyu Vacations Hakone Gora

• 4.60

  moco chan

  วันที่โพสต์: 11/2/2025

  Very satisfied

  The Room was very spacious and clean, with non-slip flooring, so both the dog and we were able to stay comfortably. We would definitely like to use it again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 7/2/2025～
  • 4 คน 1 ห้อง
  • [Non-Smoking] Condominium with Pet Dog
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Tokyu Vacations Hakone Gora. We are delighted to receive a "very satisfied" rating regarding our guest rooms. To ensure a comfortable stay with your dog, we use flooring made of a non-slip material that is gentle on your dog's paws, unlike standard guest rooms. We are pleased to hear that you had a comfortable stay. We are also honored by your compliments on the spaciousness and cleanliness of our rooms. Please do come again for a relaxing stay with your dog. We look forward to welcoming you on your next visit.

  ดูทั้งหมด
• 4.00

  ＠Claire

  วันที่โพสต์: 30/1/2025

  Great value for money, clean and comfortable Facility.

  We used this Property for a family trip during a three-day weekend. It was challenging to secure a Room for 11 people across four households, so we opted for a condominium as a last resort. The result was a great success! We stayed in two separate Rooms, each accommodating two households. Each Room featured a spacious living room, two separate bedrooms, two toilets, and a double-sink washroom, providing plenty of space for a comfortable stay. Even when the entire family gathered in one living room, it didn’t feel cramped. For dinner, we enjoyed a luxurious meal with delivery from a famous sushi restaurant, allowing us to have a great time without worrying about the clock. The only downside was the Onsen. The water quality was strongly acidic, which caused rashes for a few family members with sensitive skin, making it difficult for them to enjoy a long soak. The large public bath, equipped with both indoor and open-air Onsen, was otherwise excellent, but those with sensitive skin should take caution. Other than that, this Property is perfect for family trips, with amenities like a dishwasher and a washer-dryer. A small tip: the toilet paper provided is of the hard type, so you might want to bring your own if that’s a concern. Also, while detergent is provided for the washing machine, fabric softener is not.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 12/1/2025～
  • 11 คน 2 ห้อง
  • [Non-Smoking] Standard Condominium
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Tokyu Vacations Hakone Gora. We are delighted to hear that you were able to enjoy a relaxing time with your group of four families, using our facility as a place for gathering and bonding. As you mentioned, our rooms are designed to accommodate larger groups, such as families, with features like multiple bedrooms and restrooms. We are truly honored to receive such high praise, including comments like "absolutely perfect" and "the best." Regarding the Onsen, we understand that someone in your group experienced a rash. We hope they are doing well. While the Onsen uses water sourced from the Owakudani hot spring, we regret that not everyone in your group was able to fully enjoy it. Although the Onsen did not meet your expectations, we believe our rooms are perfectly suited for a relaxing stay like the one you had this time. We sincerely hope you will visit us again for another leisurely experience. We look forward to welcoming you back in the future.

  ดูทั้งหมด
• 3.00

  ダダダダ

  วันที่โพสต์: 17/10/2024

  Amenities

  At least provide something like a tea pack.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ3

  • 14/10/2024～
  • 2 คน 1 ห้อง
  • [Non-Smoking] Condominium with Your Beloved Dog
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Tokyu Vacations Hakone Gora. Unfortunately, we do not provide food items, including tea packs, at our facility. We sincerely take your feedback into consideration and will review it for future improvements. We look forward to welcoming you again.

  ดูทั้งหมด
• 4.40

  んだこ

  วันที่โพสต์: 13/10/2024

  Comfortable like being at home

  I used a condominium for the first time. It felt like living in an apartment, and almost everything necessary was provided. When cooking, as long as you have the ingredients and seasonings, it seemed like all the utensils and dishes were available. There was also a washer-dryer and detergent, which was helpful for washing dirty clothes. The Onsen is small but comfortable. It makes your skin smooth and is wonderful.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 11/10/2024～
  • 4 คน 1 ห้อง
  • [Non-Smoking] Standard Condominium
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Tokyu Vacations Hakone Gora. We hope you enjoyed the convenience of our condominium, including the full kitchen and washer-dryer. We are honored to receive your praise for the "excellent" Owakudani Onsen water, which we are proud of. Please do visit us again for a relaxing stay. We look forward to welcoming you.

  ดูทั้งหมด
• 3.60

  いいぴん

  วันที่โพสต์: 16/8/2024

  Condominium-style accommodation!

  The room is clean, and the kitchen is well-equipped. The open-air bath and large public bath are also clean, but there is a chlorine smell. To get to this inn, you have to go through narrow roads. Even with a car navigation system, the narrow roads make it a bit difficult to find. Since we stayed during the Obon holiday, there was a significant traffic jam around Hakone-Yumoto on the way there.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ4

  • 13/8/2024～
  • 4 คน 1 ห้อง
  • Standard Condominium [Non-Smoking]
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for visiting Tokyu Vacations Hakone Gora during the Obon traffic. We appreciate your compliments on the guest room and amenities. We hope you had a comfortable stay. We apologize for the interference with the scent of the hot spring in the large public bath. For hygiene management, our facility closes the large public bath during the day for cleaning and ventilation, which may have left the scent of disinfectants. We apologize for not allowing you to fully enjoy the atmosphere of the hot spring. Please do enjoy our proud Owakudani hot spring on your next visit. We sincerely look forward to welcoming you again.

  ดูทั้งหมด

  

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