Cairns House by SANA

I stayed in the main building. "Impeccable" is the word that sums it up. Having experience in the accommodation industry myself, I can confidently say that the level of hospitality here is exceptional even from a professional perspective. The caretaker who warmly supported my stay like a concierge had an excellent sense of balance in their approach. Thank you so much. I will definitely visit again.

We stayed for one night with three families, all traveling with children.[Room] There were exactly three bedrooms, so we could each keep our privacy while still gathering together in the living/dining area to enjoy meals and conversation.Since it was a cold season, we really appreciated having underfloor heating in the living room. However, as it was also a dry time of year, it would have been nice to have humidifiers in each Room.[Service] The staff’s courteous service left a strong impression, and we had a very comfortable stay. Since there were many children, they prepared enough chairs and baby beds for us. We also forgot something at check-out; they contacted us about it and even sent the item to us afterward, which we truly appreciated.[Facility & Amenities] It was great that we could borrow a BBQ set and grill outside. The kitchen was also well equipped. When cooking, there is no cooking oil provided and the only seasonings are salt and pepper, so be sure to bring anything else you may need.We enjoyed our time indoors as well, but by chance it was very windy and rainy on the day we stayed, so we couldn’t fully make use of everything the Accommodation offers outdoors.Next time, we would love to stay again during a warmer season and enjoy both the indoor and outdoor areas.