Hilton Garden Inn Kyoto Shijo Karasuma

I was truly impressed by the female receptionist at check-in—her proactive attentiveness was exemplary and set a wonderful tone.I stay at Hotels for a change of pace, and this Hotel felt reassuring in every way, from the facilities to the staff, with no small discomforts. It was partfinal of the Plan, but I gladly took you up on your offer and stayed for 24 hours.At reception, the positive attitude of “Please let us know if there is anything you need,” and at the restaurant, “Please relax and enjoy your stay,” along with “Did you sleep well?”—you rarely hear such thoughtful words elsewhere. It had been a while since I stayed at a major international brand Hotel, and their training truly showed.The Room design is also charming.It’s easy to see why it’s popular with guests from both Japan and abroad.

I have stayed at various Hilton chain Hotels so far, and I was able to stay without any issues, which made me very satisfied. It was evident in many aspects that they thoroughly study their customers.