Imperial Hotel, Kyoto

We decided to visit Kyoto and chose the newly opened Imperial Hotel for this trip. The location is excellent, so the area around it is lively with many tourists, but inside the building it was quiet and peaceful, and we were able to relax in great comfort. The lobby was also very welcoming, and we could freely enjoy tea and sweets. The staff were courteous, friendly, and wonderful. We also used the sauna and had a truly relaxing time. I have always wished there were an Imperial Hotel in Kyoto, and although I understand it has just opened, that passion could be felt everywhere throughout the property. I would definitely like to stay again. Thank you very much.

This was our first stay, and we were able to enjoy a truly satisfying visit. Before check-in, we stopped by Maruyama Park—a place filled with memories for my wife and me—to admire the fully blooming weeping cherry blossoms. As we looked back on the past quarter century, this stay felt as though it added color to both our past and our future, making it an especially memorable time. I believe the Imperial Hotel brand is widely known, but your Accommodation has only just begun its journey, and both the building and everyone there felt refreshingly new. At the same time, it gave me an opportunity to reflect on my own beginnings as well—something I realized also connects to my own business. I hope you will continue your thoughtful care just as you have always shown us during our stay. I sincerely hope your hospitality will come to be recognized as the best in Japan. The cherry blossoms seen when looking up from the entrance were so beautiful that I couldn’t help but softly recite: “Cherry-blossom moonlit night passing Gion on the way to Kiyomizu—everyone I meet tonight is beautiful.” Thank you very much for taking such wonderful care of us this time.