SAPPORO HOTEL by GRANBELL

This was my first stay. As it has only been open for about a year, everything was clean, and the Room was spotless. The bath was also very comfortable.Unfortunately, although there were three washing machines, the one I used showed an error and did not wash properly; it also failed to spin-dry, leaving my clothes soaking wet. I received a refund, but I was very upset that I had to go to an important appointment in clothes that hadn’t dried. There was also no apology regarding this.In addition, I received a call to my Room urging me to check out just 9 minutes after the checkout time. This was the first Hotel where I have experienced this kind of response, so I was surprised.Lastly, I borrowed an air purifier with a humidifier function, but it smelled moldy and I couldn’t use it.

The facility provides a convenient basket for carrying towels and other items to the large public bath. However, there were no hand towels available, so paper towels would be helpful after washing hands. It would also be nice to have a mirror outside the bathroom for makeup purposes. During breakfast, even though it was fully booked, I was kindly offered a window-side seat when it became available after being seated elsewhere. Using the provided loungewear as sleepwear might not be very comfortable for some guests. The view from the 26th floor was excellent.