Luxury Hotel Kaze no Kaori MORI Premier

The service, meals, and Room were all wonderful, and we had a comfortable stay from start to finish. The Room was spotless and well maintained in every detail, making it very relaxing. We were also able to enjoy the private bath at our leisure without having to wait, which felt truly luxurious. Above all, we were deeply moved by the unexpected surprise prepared for our 30th wedding anniversary celebration. Thanks to the warm hospitality of the staff, it became an unforgettable special memory. It was a lovely Hotel that we would definitely like to visit again.

Thank you very much for taking such great care of us.As this stay was to celebrate my mother’s 70th birthday, we consulted with you in advance about flowers and a cake. You responded so thoughtfully and even suggested options that balanced cost and presentation, which was incredibly helpful.We had been looking forward to our stay, and since we were a larger group, we chose the one-floor private suite. With a spacious living area like a lobby and separate private Rooms for each of us, it felt truly luxurious—we all got excited and ended up doing our own little room tour.Amenities were fully stocked in each Room as well as in the bath area, and it was especially convenient not having to bring bath towels with us to the bath.The meals were excellent both visually and in taste, and the special “Chef’s Dish” presentation added an exciting touch.What impressed me personally was that while it’s all-inclusive (including alcohol), the selection changes between mealtimes and more casual hours. There was an extensive lineup—champagne, white/red wine, sake, cocktails—carefully suited to dining and adding an extra sense of occasion. Since our family enjoys drinking, we were delighted to enjoy food-and-drink pairings throughout the experience. We also really appreciated that each drink was served individually.For the most important moment—my mother’s celebration—you prepared a beautifully presented dessert, and even surprised us with a traditional happi coat for her 70th birthday. She was truly moved and said it became a wonderful memory.Even at checkout, you saw us off until the very end—we couldn’t have been happier with the service.We would love to visit again. Thank you so much!