The Ritz-Carlton, Nikko

I stay here every February. Last year, the in-room breakfast felt like it had declined in quality compared to before, but this year it was excellent and truly reflected Ritz-Carlton quality. However, it took too long for ice and bath salts to be delivered to the room, which was somewhat disappointing. Also, although I requested in advance that the katsu sandwich I ordered be billed separately, it ended up being included with the other charges. This was an operational mistake, and I would like to see it improved.

We stayed during the September holiday. Our room had a view of Lake Chuzenji, and we could also see Mount Nantai to the right. The serene atmosphere, despite it being a holiday period, allowed us to completely relax. The Ritz's one and only Onsen was spacious and so comfortable that we could have stayed there forever. The breakfast, which we were most looking forward to, was delightful with fresh vegetables and eggs sourced from dedicated farmers. Additionally, the restaurant staff explained each dish with great care, making us feel their love for what they do. A must-mention is the activities offered—highly recommended when staying at The Ritz! The friendly staff shared many insights about Nikko's charm that we might not have discovered on our own. Thank you for an extraordinary and unique holiday experience!