Soratoniwa Atami Izusan

This was our second stay, and just like last time, we had a truly wonderful time. First, the welcome afternoon tea. We were impressed last year by the combination of the footbath and afternoon tea, and this time it was even better—there were more drinks and snacks. Our family especially loved the cookies. The Onsen was also excellent, with a sauna and an open-air bath, and we were very satisfied. The “beauty bath” was so nice that we used it three times because we wanted to soak in it again and again. And then dinner: every dish in the locally sourced course meal was delicious. The fruit liqueurs included in the all-you-can-drink plan were especially good—I wish I could have tried them all if I could handle more alcohol. The only disappointment was that the main meat dish differed between the children’s meal and the adult meal: adults had beef steak while children had pork steak, but our kids said the pork steak was tough, so we shared ours with them. We would appreciate something kids enjoy more, such as hamburg steak or chicken steak—or an option to upgrade to beef steak for an additional fee. Other than that, everything was truly perfect! Most of all, what made us happiest was that every staff member we met had a wonderful smile. Not only did they treat each guest with great care, but they also shared lots of tips about highlights of the Hotel and recommended spots nearby. During meals as well, their thoughtful attention and advice on how best to enjoy each dish made our time very comfortable. We would love to stay here again when we visit Atami next time. Thank you very much.

From start to finish, the staff were very attentive, and we truly enjoyed our stay. The food was delicious—especially the milk pudding, which I’d love to have again. We also enjoyed the drinks and had a wonderful time. From our Room, we could see the sunrise rising over the open sea off Hatsushima Island, and the view was spectacular.