Hakone Suishoen

It was my first visit in a year and a half. Upon arrival, I was warmly greeted with a smile by Ms. B. I was delighted that she remembered me from my previous visit at the bar. For dinner, I enjoyed teppanyaki. Thank you, Mr. O, for making it such an enjoyable and delicious experience! After dinner, I returned to the bar where Ms. B once again took care of me, and we had a wonderful time chatting together—thank you for your kindness despite being busy! I also had the chance to talk with Butler S from my last stay, which made this visit truly special.After checking out, several staff members in casual attire kindly saw me off with warm smiles as I stepped onto the road—what an amazing team of staff! I look forward to visiting again after the renovations.Recently, I visited "Yoko no Kaze" in Karuizawa to see Mr. S there as well. He provided exceptional service as always! The other staff members were equally impressive and left such a positive impression on me.KGP is truly remarkable (in the best way possible)! Absolutely outstanding!

We always look forward to staying at this accommodation, which our whole family loves. The staff's hospitality is exceptional. Both the dinner and breakfast staff provide attentive service, which we deeply appreciate every time. The meals are always outstanding, thoughtfully prepared with care, allowing us to enjoy the presentation, textures, and flavors—leaving us feeling truly happy (we tend to overeat every time!). We heard that the accommodation will temporarily close for renovations but are excited to visit again once it reopens. Thank you very much!