Naniwa Issui

On my first solo trip, you kindly upgraded my Room, which made it an even more wonderful and memorable stay—thank you so much. Everything was impeccably clean; the thoroughness of the housekeeping was truly impressive. The entire Room, the bathroom area, the windows, and even the large public bath were all spotless and felt great.The Room’s Onsen was kept at a consistently comfortable temperature, so I could relax at any time.The desserts in the refrigerator were delicious, and both dinner and breakfast were perfectly portioned with great flavor and a well-balanced menu—I was very satisfied.The in-room amenities, towels, and bathrobe were all high quality and thoughtfully provided. I was also happy that the hair dryer was the same model I use at home! If I had to mention anything, it would be nice to have pajamas available, and it would be helpful if items like hair irons could be borrowed.All of your staff were pleasant, with service that was neither excessive nor lacking—which I imagine is subtly difficult—and it was excellent. At times their Japanese didn’t feel completely fluent, but they worked hard and left a very positive impression.I’m truly glad I chose Naniwa Issui for this special solo trip.With prices rising everywhere, I’m sure things are challenging, but at this rate the value feels extremely high. I’d love to visit again—please keep up the great work. Thank you very much.

This was my first visit, and the room, service, and meals were all exceptional. One suggestion: having a shuttle service to JR Matsue Station would be greatly appreciated.