- หน้าแรก
- ทั่วประเทศญี่ปุ่น รีสอร์ทโฮเทล
- คินกิ (นอกเหนือจากโอซาก้า) รีสอร์ทโฮเทล
- วากายามะ รีสอร์ทโฮเทล
- นันกิชิราฮามะ รีสอร์ทโฮเทล
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa รีวิว
- Kerryรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa
- ห้องพักและสิ่งอำนวยความสะดวก4.38
- สิ่งอำนวยความสะดวก4.30
- การบริการลูกค้า4.56
- อาหาร4.55
- น้ำพุร้อน・อ่างอาบน้ำ4.67
- ความพึงพอใจ4.55
Room Types and Dinner
The photos of the room posted were misleading. I booked the corner suite because the photos showed a direct ocean view from the balcony, but based on the room layout, it seemed odd. When I asked the hotel, they said it’s not completely invisible but not as shown in the pictures. I requested a room change on-site, but they said they couldn’t confirm availability at that moment. Luckily, I found an actual ocean-view room myself and switched to it, but false photo representation should be avoided. Considering the location, rooms without a proper ocean view should be clearly stated. Also, reviews mentioned that buffet meals were delicious; however, this was far from true and very disappointing. The steak was tough, and sashimi only included tuna and sea bream with mediocre taste. There wasn’t much to eat overall—this might be acceptable for a budget hotel—but for a mid-range hotel like this one, it felt subpar.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า2
- อาหาร1
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ2
- 22/8/2025～
- 3 คน 1 ห้อง
- Superior Twin Room <Non-Smoking> [Ocean View]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Shirahama Koganoi Resort & Spa. We sincerely apologize for any aspects that did not meet your expectations. We deeply regret that the photos of the Room gave an impression different from the actual view, causing inconvenience and discomfort. Moving forward, we will review our photo presentation and descriptions to provide more accurate and honest information. Additionally, we apologize for not being able to promptly accommodate a Room change at the time, resulting in you having to search for an ocean-view Room yourself. We are truly sorry for this inconvenience. Regarding your dining experience, we are disappointed that it did not meet your satisfaction. Your feedback has been shared with our culinary team, and we will work earnestly towards improving quality. Thank you again for sharing your valuable opinions with us. We will continue striving to meet our guests' expectations and would be delighted if you consider staying with us again in the future.