Kawagoe Prince Hotel

To celebrate my father’s 90th birthday, I wanted to gift him a one-night trip to Kawagoe, so I made a Reservation at the Prince Hotel. This was our second stay, and we were glad my parents were satisfied with the service, the staff’s hospitality, the breakfast buffet, and how clean the Room was. It was also very convenient as a base for sightseeing during the season when Chuin Temple’s weeping cherry blossoms are beautiful. At night, our family of four was looking forward to enjoying some great drinks at Bar Windsor inside the Hotel, but it was full and we couldn’t get in, which was disappointing. Next time, I’d like to make a Reservation in advance.

We felt the staff’s courteous service and thoughtful attention throughout our stay. It was our last family breakfast before our child leaves home for a new job, and while we were taking photos of each other, a staff member kindly asked, “Would you like me to take a photo?” which made us very happy. We hesitated to ask during the buffet, so we truly appreciated the offer—it was wonderful to be able to take one last photo together. At checkout, after an earthquake occurred shortly beforehand, they also checked on us with “That was surprising—are you okay?” We will gladly stay again.