รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Miyako Kyoto

(เกียวโต/ฮิงาชิยามะ เคอาเงะ) [ทั้งหมด 265 ห้อง]
คะแนนรวม
4.64
ยอดเยี่ยม (225)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.73
  • สิ่งอำนวยความสะดวก
    4.72
  • การบริการลูกค้า
    4.52
  • อาหาร
    4.57
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.76
  • ความพึงพอใจ
    4.56
  • 5.00
    あーちゃん05

    It was wonderful.

    Thank you very much! We would love to stay with you again.

  • 4.83
    トゥルーシー

    This highly recommended Hotel is still staffed by top-class professionals.

    This was our second stay, as we were visiting my parents’ grave. I was surprised and truly moved that the breakfast venue staff seemed to have been informed as well—they greeted me with something like, “Thank you as always. It’s been a while since your last visit.” It was disappointing that check-in and check-out can no longer be done in the lounge, and that the variety of desserts during afternoon tea time has decreased significantly. However, the most important thing—the Hotel’s genuine spirit of hospitality—remains unchanged. Just before check-out, my eldest daughter suddenly felt unwell and couldn’t stand up. It seemed to be because we had forgotten her regular medication. While my son-in-law rushed over by Shinkansen with the medicine and my husband came to pick us up by car, you kindly allowed us to continue using our Room. Although it was a Room already assigned to the next guest, you made arrangements for us. I was very anxious due to this last-minute trouble before check-out, but your support truly helped us. Thank you very much. I’m also sorry for any inconvenience we caused. We have already made a Reservation for our next stay during the autumn equinox week—this time with my younger daughter.

  • 4.00
    ドアラ1964

    It was good, just as expected.

    I stayed here in December and was so impressed by the spa and the view from the Room that I decided to return. It was just as wonderful as I had hoped. The cherry blossoms along the incline were in full bloom and absolutely beautiful. Thank you to the staff for your kind hospitality.

  • 5.00
    momoinamomochan

    We had a relaxing stay.

    The shuttle bus to the station was very convenient and truly helpful. We also made a separate Reservation for dinner and enjoyed a delicious meal. We were able to take our time with breakfast as well, and it helped us recover from the fatigue of a busy trip. The warm smiles of all the staff were also comforting. Thanks to the shuttle bus driver and lobby staff for their courteous directions, we were able to explore more areas from the Hotel, including visiting a shrine. We were very satisfied with our comfortable stay. Thank you very much.

  • 5.00
    i胡桃

    When you come to Kyoto, choose this Hotel.

    This Hotel has a well-designed Room layout and well-equipped bathroom Facilities, making it comfortable and easy to use, so I really like it. The French dinner was delicious item by item, beautifully presented, and a pleasure to enjoy with the eyes as well. The lounge also had a great selection of drinks, and I was able to relax in a comfortable space. Breakfast was served buffet-style, with many Kyoto specialties, and everything was delicious. The staff were courteous as well, and this is a Hotel I would definitely like to stay at whenever I visit Kyoto.

  • 5.00
    大和の夢

    Kasuien

    Thank you very much for your wonderful hospitality and for such a happy time.

  • 5.00
    とみ55

    Even though it’s a Hotel, the large public bath is wonderful—just like at a traditional Japanese Ryokan!!

    Today, March 8, was bitterly cold. Light snow was falling, and the mountain forests were covered in a dusting of white. I stayed at this Accommodation on a day like that. While ordering room service in my Room, I watched a WBC game on Netflix. After the game ended, I went to the large public bath. It was very spacious and relaxing, and the view from the semi-open-air bath was wonderful. I also liked the in-house loungewear, which I don’t usually wear. If you’re staying by car, this is the best place.

  • 5.00
    harunastuji

    The Westin Miyako Kyoto

    Thank you very much for everything. We had a comfortable stay and truly felt your wonderful hospitality. We would love to visit again! Thank you.

  • 5.00
    その日の感動

    We stayed at The Wes...

    We stayed at The Westin Miyako Kyoto again this year to celebrate our wedding anniversary. Thank you for preparing an upgraded Room for us; we truly appreciate your thoughtful care. When we entered the Room, we found a warm message from the staff and some chocolates. They were placed so discreetly that it deeply moved us, and our hearts filled with gratitude. This year marks our 42nd wedding anniversary, and we hope to return together again next year. No matter how many times we visit, the Hotel’s setting is wonderful, and there are plenty of amenities—especially towels—so we could relax comfortably without any stress. The bed and pillows were also very comfortable, and we slept well. The meals never get boring even after coming every year, with a wide variety of healthy options. We feel this is a Hotel full of hospitality. Our sincere thanks to everyone—the staff and those who clean the Room as well.

  • 5.00
    Darjeelingtea

    A stay to enjoy the scenery, Onsen, and sightseeing.

    I stayed in a Room facing Heian Shrine. From the Room, I could also see Nanzen-ji Temple and the Incline, and enjoyed scenery that felt truly Kyoto. Kyoto can be bitterly cold, but the Onsen spa made my stay very comfortable. It’s also conveniently located for sightseeing, as you can walk to Nanzen-ji Temple and Heian Shrine. The strawberry parfait in the tea room was delicious, and for dinner at the buffet restaurant I enjoyed crab, sushi, and New Year’s dishes as well. The view, the Onsen, and the food—everything was satisfying, making for a wonderful stay. I’d love to visit again as a base for exploring Kyoto.

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  • 4.83
    Blossom Pear

    A historic Hotel filled with wonderful memories

    This is a Hotel filled with cherished memories, where I spent every year-end and New Year with my parents from birth until I was 20. This time, I visited for the first time since the 2021 renovation. The overall interior—starting with Kasuien—feels more luxurious and highly artistic, while still preserving the dignified atmosphere and deep sense of history I experienced as a child, now evolved to a new level. I was truly happy to see that the Hotel’s brilliant history and refined elegance have been carried forward. When I was young, I was deeply impressed by the staff’s professionalism—their courteous manner and hospitality toward me as a child showed me what it means to be a true professional. It also felt that this “first-class” mindset is still being valued today, with conscious effort made to instill it through training. In today’s rapidly changing society, I sincerely hope that the hospitality, thoughtfulness, and importance of human connection found in this Hotel will never fade away. The Westin Miyako Kyoto feels like a place that can pass on this mentality for generations to come.

  • 5.00
    ハワイ亨

    The natural Onsen was especially wonderful.

  • 4.50
    La France

    A Classic Hotel

    “Old” here means time-honored and full of tradition. The Hotel has been renovated, so it’s clean and comfortable. What truly sets it apart from other hotels is its generous sense of hospitality. There are plenty of staff, making it easy to ask for assistance, and the spa, fitness facilities, and indoor pool are luxuriously well appointed—above all, the on-site wild bird trail is exceptional. I was able to enjoy an elegant stay. I also dined at the Hotel, and everything was delicious regardless of whether it was Japanese or Western cuisine, with a few pleasant surprises along the way. It’s easy to see why locals often come here just for a meal.

  • 5.00
    donapix

    It was a very lovely, spacious Room.

    There was a party that day, so I stayed overnight. Thank you for preparing such a wonderful Room. I was very satisfied with both the Facility and the spaciousness. I also had breakfast the next morning, and I was impressed by the wide variety—truly what you would expect from a Westin breakfast. I would like to stay here again if I have the opportunity.

  • 3.80
    mark335

    The club lounge was disappointing.

    Above all, the spa (Onsen Facility) was very satisfying. The Junior Suite Room was also spacious and well equipped. It was disappointing that the food in the club lounge seemed to have declined compared to before. Even if it were the off-season, at peak-season prices it feels inferior compared with competing Hotels.

  • 3.00
    しょうくん

    Please choose the Kobe beef sirloin teppanyaki dinner course.

    I didn’t like having to take off my slippers before going to the bath. However, the bath was always clean and well maintained. Dinner was disappointing: one appetizer, steak, a salad (mostly leafy greens), five pieces of beef nigiri sushi, and dessert. It felt very modest—among the least satisfying stays I’ve had. I enjoyed chatting with the Hotel staff during the meal, so I have no complaints about their service. It may be the Hotel’s policy, but it felt disappointing for the price.

  • 5.00
    ミキティ19

    Thanks to the Diamon...

    Thanks to the Diamond member benefit, we were upgraded to a suite. As a result, we were able to enjoy the spa, an aroma treatment, in-room dining, and our stay at the Hotel. Thank you very much. We look forward to staying with you again when we visit Kyoto.

  • 4.50
    Hanan.

    I stayed here for my...

    I stayed here for my birthday. With access to the club lounge, breakfast, and the Onsen, there are many ways to enjoy your stay each time. This time, I had afternoon tea and a meal at the tea lounge “MAYFAIR.” It was comfortable to enjoy a late lunch and dessert. I also enjoyed delicious pasta from in-room dining and had a very comfortable Hotel stay. I understand that IKYU Diamond benefits may not be available depending on the stay date, but I still can’t help hoping for them, so I feel excited every time. I would be happy if I could receive an upgrade next time.

  • 4.83
    雪ひつじ

    This is a Hotel I would like to stay at again.

    This was my first stay in over 10 years, and it was truly a pleasant one. The staff were full of hospitality, and in particular the porter—who appeared to be from Europe or the U.S.—greeted me with a warm smile and left a lasting impression. The Room was clean with a great view, and it felt like a shame to stay for only one night. I also used the SPA Kacho, which wasn’t there last time, and being able to relax in the Onsen was wonderful. At reception I was told I could use it “empty-handed,” so I did—but I could only find toner (unless I missed it), so having lotion/emulsion available as well would be very helpful. Also, there were a few spots where the floor felt slightly slippery; more thorough cleaning would make it easier to bring older family members. Bar Rokuza was also a calm space where we could talk quietly. It was fun—and very Kyoto-like—that yatsuhashi were served as snacks. This is an excellent Hotel that lives up to its history and brand. This time I stayed with No Meals Included, but next time I’d love to enjoy the dining as well. I will stay here again when visiting Kyoto.

  • 4.00
    ライライＮＯ１

    The Facility and spa are excellent.

    I stayed here again after a long time, and I was surprised at how much the Facility has improved! However, the staff’s service was a bit disappointing.

  • 5.00
    kintamani2016

    Everything was wonderful—everything except that it was hard to find a taxi.

  • 3.40
    高飛車です

    I stayed here while attending Agon Shu’s Hoshi Matsuri training.

    My Room was upgraded, but it was noisy all night—I'm not sure whether it was the boiler, the wind outside, or the air-conditioning control room. I mentioned this at checkout, but I only received a brief “I see” in response. I would like to stay again next year, so please assign me a quiet Room if possible. Other than that, I really enjoyed the Onsen and was able to fully use the Diamond member benefits, so overall I am satisfied. Thank you very much.

  • 4.33
    mmwata

    It was a wonderful Hotel.

    This was our first time staying here on a trip to Kyoto, and because it is built on higher ground, we were able to enjoy a wonderful view. The building itself seems old, but the Room is equipped with amenities that are on par with—or better than—those of a new Hotel, and everything from filling the bathtub to using the shower is intuitive, so we had no stress at all. The bed was also extremely comfortable, and our two-night stay flew by—we’re already saying we’d love to come back.

  • 5.00
    今回で沖縄に31回目！

    It was an excellent Hotel.

    I always stay here whenever I visit Kyoto. This time, I traveled to Kyoto again after a long time. I really like how smooth check-in and check-out are, and that they never keep guests waiting. The Room was clean, and I could tell there was thoughtful attention to the amenities provided. For meals, I only had breakfast, but it was delicious. I would like to stay here again when I visit Kyoto.

  • 5.00
    とんちゃき

    Unchanging comfort

    This was my first stay in about two years. The comfort is still outstanding, just as always. The breakfast is also very delicious. I’m looking forward to soaking in the Onsen again and spending a relaxing time.

  • 5.00
    ebichannya

    Enjoy Kyoto in Winter

    The spacious, comfortable spa—especially the semi-open-air area—was wonderful. I also appreciated being able to freely take bottled water at the spa. The relaxed in-room dining, the softly designed guest room with curved lines, and the Heavenly Bed were all extremely comfortable. I was able to fully relax and unwind right up until French lunch the next day. Next time, I’d love to try the pool and fitness facilities. I really like Miyako Hotel’s warm, unpretentious service.

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  • 4.67
    りきりん

    The Westin Kyoto for the New Year Holidays

    Perhaps because there were fewer international tourists, the Club Lounge felt calm and comfortable. The staff were all very hospitable, and in a good way it left a different impression compared with the end of last year. I wonder if it was simply too crowded back then. Also, due to my own misunderstanding, I had to ask to change the breakfast venue at short notice (I’m truly sorry about that), but they handled it flexibly and I really appreciated it. The spa is as amazing as ever, so I highly recommend it. I’d love to stay again this year.

  • 5.00
    マツクック

    Although it was just a one-night, two-day stay, we were able to fully enjoy the luxurious space.

    This was my first stay since the full renovation. One of the reasons I chose this Hotel in Kyoto was being able to enjoy an Onsen, and I was completely satisfied with everything—service, guest room, Facility, and meals. The club lounge offered high-quality food, drinks, and desserts, but I would have liked a bit more variety. I would love to stay again.

  • 4.50
    冬旅

    The Room and the lar...

    The Room and the large public bath were excellent. It’s a small detail, but it was very convenient that the faucets in the large public bath could be turned on and off by yourself. Breakfast was very delicious. They even had gelato for dessert, and our child was delighted. We had lounge access included, but children are only allowed until 5:30 PM, so we couldn’t go as parents either. When we visited after 11:00 AM the next morning, they were cleaning up after breakfast, so it didn’t feel like things were running exactly on schedule. We would be very happy if you could review the lounge hours and service details. We asked in advance for detailed information such as about souvenir shops, and your accurate answers each time were extremely helpful. Thank you very much.

  • 5.00
    @えすてる@

    Even during the cold...

    Even during the cold wave, we had a very comfortable stay. The reasons we chose to make a Reservation were its location in Kyoto, the spacious facilities, parking, the Onsen, and the shuttle bus. (The Diamond member benefits were also a nice bonus.) With snow in the forecast, we switched from driving to taking the train at short notice, but access was still very convenient. The white tea fragrance and the Junior Suite interior were also very relaxing and comfortable. This time we checked in early. The club lounge was not as crowded as during the Obon holidays, so we could unwind. (The lemonade was delicious.) All staff members we passed in the hallways and at the front desk were polite and left a great impression. Thanks to you, we felt truly refreshed. Thank you very much.

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