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The staff, both at the front desk and in the dining area, were kind and attentive, providing a perfect score of 100 for their service. I am grateful. The cleaning staff also greeted me pleasantly, allowing me to leave in a good mood. When I come to Yokohama, I definitely plan

I made the Reservation for my son's job interview, and despite my mistake, I received warm and kind support. My son was feeling anxious before the interview, but thanks to the prompt and thoughtful assistance, he was able to relax. We are truly filled with gratitude. If we have a

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

The Room and other areas inside the facility were well-cleaned and comfortable. Above all, the front desk staff were very pleasant and accommodating, making my stay enjoyable. Yokohama Stadium and Kannai Station are really close by, which is very convenient. I would love to stay

The hotel has excellent bathing facilities, so they were able to spend plenty of time there. They particularly enjoyed the healing room, where the reclining sofas were comfortable, and it was quiet and relaxing. The breakfast buffet had a wide variety and was delicious. Although

I used this accommodation for my recent stay to visit Hakkeijima Sea Paradise. The dinner was a teppanyaki plan, so I enjoyed the delicious dishes cooked right in front of me. Thank you very much. It was a very pleasant surprise to be able to see the fireworks festival of Hak

The rooms are user-friendly, and the availability of smoking rooms is a pleasant and very convenient feature for smokers. Additionally, the staff are kind and accommodating, allowing for a comfortable stay. The only downside to the room's amenities is that the refrigerator is mo

This was my first time staying at this Hotel, and I was extremely satisfied with it. We stayed in a Superior Twin room on the 12th floor for two nights with breakfast included, as a group of three including a toddler. First of all, the breakfast burger was incredibly delicious!

It's in a great location, just a few minutes' walk from the Motomachi-Chukagai Station on the Fukutoshin Line, right in the middle of Chinatown. The front desk staff were kind and attentive. I was satisfied with the cost performance as well. I would like to use it again.

The free laundry service was really helpful. The reception staff were polite, and it was nice to be able to choose amenities. I used the bathtub in the room, and while I noticed a slight roughness, the room was comfortable overall. I initially made a smoking reservation but app

It was a comfortable stay. A DVD player was provided, so I watched a Mozart opera I had brought with me. Breakfast was average, leaning towards good. You can have plenty of vegetables. After checking out, I wanted to visit Ofuna Kannon, so they kindly stored my luggage. Tha

What I love about this hotel is the delicious drip coffee packs. Since my husband and I love coffee, we always get four packs for the morning. There are two types, light and bitter, and I can confidently say that both are more delicious than the coffee sold by some famous store

Upon arrival, the hotel’s exterior gave a chic impression—subtle yet elegant—and at night, the neon lights at the entrance blended beautifully with Chinatown's atmosphere. The room’s layout and interior design were very calming, allowing us to relax fully during our stay.

Since it's right above the station, I could get to my room quickly even when I was tired, and it was very convenient having a convenience store on the first floor. Although there was cleansing in the amenities, there were no lotions, so I was able to quickly get them at the con

The bus stop is right in front of the Hotel, and there are convenience stores and supermarkets nearby. Chinatown is also just a short walk away. Extremely convenient! The building and Facility do show some history, but the service was excellent, and I was very satisfied with my

Beauty items such as hair irons, makeup removers, and lotions were well-prepared and extremely helpful. Additionally, there were complimentary drinks and desserts, showcasing thoughtful hospitality that truly moved me. Moreover, the rooftop footbath offered a relaxing time wit

The staff's response was excellent in every way. Even when I asked to store my luggage after check-out and when I was late to pick it up, they responded with a smile. I also appreciated the consideration of the cleaning staff not using the elevator that guests use. Additionally,

The room was a very stylish and relaxing space with a warm and cool harmony. The amenities provided were from Osaji, and the fragrance was pleasant, making bath time soothing. The location was perfect for walking around Kamakura, with many shops nearby, allowing us to enjoy v