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They were impressed by how wonderful everything was. It was quite hot during the day, but in the evening, a cool breeze blew, allowing us to enjoy a BBQ in a cool place surrounded by lush nature and the sound of autumn crickets. With the baby, we couldn't enjoy a leisurely and

We stayed with our dog, but the Room did not smell like dogs at all—it was well cleaned—and it had excellent heating plus even a heated carpet, so it was very comfortable. There were fewer activities than we expected, but since it was our first time at NESTA, we still had a great

The complimentary beer was truly delicious—I couldn't resist having seconds! The late-night snack was also tasty, and of course, I enjoyed it too. Breakfast was delightful; the ochazuke (rice in tea) was delicious as well as the croissants. I look forward to staying again

A jet bath is also fully equipped. Amenities include Dolce Gusto coffee machines, lemon cakes, and cookies in the Room for a relaxing stay. The "world's best breakfast" was also delicious. The staff at the front desk and restaurant were all very pleasant; they even suggeste

Stayed in a Club Superior Double Room on the 32nd floor. The Room was spacious and comfortable, but the club lounge was exceptional. During tea time, there were more than five types of cakes, fruits, and soft drinks, and during cocktail time, there were over five types of col

Due to circumstances, I have been staying for a long time. Above all, the customer service is excellent. Although the front desk is small, there is always someone there, which is reassuring. The facility is not new, but I feel the intention to make the stay comfortable. The clean

Thank you for taking care of us during our stay. We appreciate being guided to a room that accommodated my chronic illness. Thanks to that, we were able to spend four comfortable nights. The location was convenient, situated between Shin-Kobe and Sannomiya, and the building was n

Whether you relax in the spacious room, enjoy the pool and open-air bath (jacuzzi bath), have dinner and breakfast, watch fireworks in the summer, or use the dog run, it's great that everything can be completed without stepping outside the premises. If I were to be indulgent, i

I had heard that the exterior was old, but I found it cleaner than I imagined. The interior was well-cleaned, and the staff at the front desk and restaurant were very accommodating, making my stay pleasant. There is a free ping-pong table, so I would like to stay with a large gro

This was my second stay following last year. The front desk staff were kind, and all the staff we passed greeted us very pleasantly. I repeated my stay this time because I wanted to have the Japanese set breakfast. All the dishes prepared with specialties from Hyogo Prefecture we

It was my first time using this accommodation, and I had always wanted to stay here. The pool and onsen were very enjoyable. The room was spacious, very comfortable, and impeccably clean. Next time, I hope to make a direct reservation and enjoy a meal-inclusive plan. The staff

I brought a large suitcase and many costumes for an event, but I was grateful that I could easily spread them out and move around even in a single room. The breakfast was delicious, and both the room and the bathroom were clean, allowing me to spend a very comfortable two days.

Since it was my first time visiting Kobe, I asked for recommendations on local cuisine, and they kindly provided detailed suggestions (I actually went and the food was delicious!). The guest room was spacious, with minimal noise leakage, allowing me to stay safely. The bath i

It was very clean and stylish. The bath was incredibly relaxing, and since there was also a sauna in the Room, I got to try a sauna for the first time in my life. The cute little duck you can take home was also adorable. All of the staff were truly polite and kind, which really

I have used this Hotel several times on days with affordable rates. The Room types vary, sometimes luxurious and other times more compact, but I have always been able to relax without any issues and am very satisfied. The check-in process is face-to-face, and everyone is kind,

This time, for the first time in over a decade—and at our son’s request—we stayed at Arima Onsen Hyoe Koyokaku as a family of four. Based on Reviews, we chose a Plan that included access to the “Premium Lounge,” where we could relax—and it was absolutely the right choice! After

This was my second stay at the accommodation since my first visit before COVID. I was impressed last time, but the thoughtful hospitality and attention to detail are truly exceptional. Towels and bath towels are abundantly provided in both the room and the open-air bath, and

This Hotel is directly connected to the station, making it very convenient to go anywhere. The view from the Hotel was also fantastic. This time, I stayed in a Corner Twin Room, which was spacious and even had a massage chair, allowing me to have an extremely comfortable stay.