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I was pleased that the room had a separate bath and toilet. Being a new hotel, it was quite comfortable. Bringing your own towel to the spa is a bit inconvenient. It would be great if there was an extra set of towels. The breakfast felt like it was sourced from a wholesa

I happened to come across an employee who confirmed it was a double booking. When I went to the front desk, they had already been informed by the other guest and had arranged a card key for another room. I was pleased with the prompt response. Thank you very much. I would like to

I will look for it and purchase it. On Saturday, the popular rickshaw couldn't be reserved on the site, but muni (muni) kindly made the reservation for us. As expected. The rickshaw ride was very enjoyable. I definitely want to visit during the cherry blossom season next time. I

What stood out this time was that the accommodation was about a 2-minute walk from the Hozugawa River Boat Ride landing area, and we could easily explore the nearby Arashiyama Park during cooler hours. Of course, the high level of hospitality from all staff members and the delici

Thank you very much. We chose a plan with breakfast and dinner included, and for dinner, we enjoyed Kyoto cuisine at Nishiki in Arashiyama Park. Everything was delicious, and the hospitality of the staff at the restaurant was wonderful, leaving us completely satisfied. The staff

It was my first stay in years, but the Ryokan staff and the cuisine were as excellent as ever! Soaking in the open-air bath and gazing at Arashiyama made me not want to leave (laughs). Staying at Arangetsu during New Year's refreshed both my mind and body. This time, I mi

It was also very convenient, close to Torokko Saga Station. We were able to ride the scenic train as well. The staff were wonderful and attentive, and thanks to their thoughtful care we had a very comfortable stay. My mother, who traveled with me, was also very happy. We would de

Each dish was beautifully presented, and it seemed like great care was taken even with the choice of plates, making it visually enjoyable as well. Both dinner and breakfast were excellent. The attention to detail was evident in the wonderful meals. The Room was simple with a c

The breakfast was colorful and had a gentle menu for the stomach. Both dinner and breakfast were simply the best. We were very full. All the staff were young, energetic, and responded pleasantly with smiles. Every staff member was polite and wonderful. I also liked that bath tow

I used this for hosting a guest from the UK. The modern Japanese-style building and garden were incredibly beautiful, clean, and not overly extravagant, which was very appealing. He commented, "What an incredible hotel!" and seemed very pleased. All the staff were kind, and the a

Located along the Arashiyama and Hozugawa River, this accommodation offers a wonderful setting surrounded by nature, allowing for a peaceful and serene stay. The interior has a calm atmosphere, creating a space that reflects the charm of Kyoto. During our stay, we used a ric

They also allowed us to exchange towels as often as needed! The complimentary ice cream and tea service was fantastic too! All the meals were beautifully presented and incredibly delicious! They even prepared a birthday plate, which made my boyfriend very happy! I was also thr

The room had all the necessary facilities, allowing me to stay comfortably without leaving my dog behind. As someone who prefers minimal interaction with staff, this accommodation suits me perfectly. The delicious dinner is one of the reasons I chose to return. Its convenient loc

The meals were delicious, each dish carefully prepared, and the tableware showed great attention to detail, making for a truly satisfying dinner time. The room was clean and comfortable, and all the staff provided warm and courteous service, allowing us to enjoy our stay from s

The food was delicious anyway. Every dish was carefully prepared to bring out the best of the ingredients, and all of them were delicious. The grilled Pacific saury with its slightly bitter innards soy sauce was a delightful accent and tasted very good. The seasonal rice wa

My father, who loves saunas, and my mother, who experienced a sauna for the first time, both ended up enjoying it, and it was a wonderful experience to see them relax together. The temperature in the sauna room was perfect, providing a pleasant sensation of warmth, and the aroma

The room was clean and well-equipped with organic shampoo and body soap, allowing us to have a comfortable stay. We also received a handwritten message card upon departure, and I am very pleased with this wonderful hotel that has a heartwarming, homey atmosphere. Thank you ve

Both dinner and breakfast were absolutely delicious, leaving us completely satisfied! The staff members were very polite and kind. Even the foreign staff spoke excellent Japanese and treated us with great care, which made us very happy. We are also grateful for the thoughtful