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We thoroughly enjoyed these as always, and the smiles of the staff were truly comforting! This time, we tried two new experiences: - Large Public Bath - Spa Treatment Both were excellent as well. The large public bath had a cascading hot spring bench that felt wonderful

The attentive yet unobtrusive service was comfortable; foreign staff members were friendly, while Japanese staff provided exceptional hospitality. I appreciated being driven to a nearby bus stop on my way back—it was very helpful. This trip made me reflect on cherishing mysel

When staying with our son, who has atopic dermatitis, rhinitis, and is a picky eater, we always have trouble choosing a place to stay. This time, we enjoyed French cuisine for the first time in a while, and everyone was very satisfied with the delicate combination of ingredient

The Onsen facilities included three private baths, an open-air bath, and a large public bath equipped with an open-air section, a spacious indoor bath, and a sauna—all offering excellent water quality. The meals featured seasonal ingredients and were all incredibly delicious. Th

The BBQ dinner was so filling that we couldn't finish it, and we were very satisfied with the open-air bath, which we used multiple times. However, the light in the washroom didn't work, making it too dark to do morning makeup even though there was a magnifying mirror, and ther

As mentioned in the reviews, both dinner and breakfast were incredibly tasty, and I was very satisfied. The meals were hearty both in the morning and evening, leaving me completely full! The heartfelt service from the staff who served us made for a very pleasant and enjoyable

Coffee and herbal tea are unlimited, and the meals were very healthy. Hakone has many restaurants with delicious food, so the healthy meals here were just right. Since there are no shops nearby, bringing your own snacks might be a good idea. It was nice to relax without an

The staff provided kind and attentive service, and although the room was compact, it was impeccably clean, allowing for a comfortable stay. Both dinner and breakfast were as delightful as before—every dish was incredibly tasty and left me amazed. I would definitely love to vi

The room was spacious, the bed was clean, and the room itself was tidy and comfortable. There were complimentary coffee and wine services, which I enjoyed. Located in a quiet area, it was relaxing and satisfying. Since my visit was during winter and there were no open-air baths a

- The rooftop open-air bath with a spectacular view, the large public bath, sauna, cold bath, and changing room... everything was sparkling clean and impressive. Hotel Kowakien (Kowakien) reopened after 5 years... I was surprised and almost moved to tears by such a wonderful

The open-air Onsen with natural hot spring water was simply the best. You can use it anytime you like without leaving the Room, and it makes your skin smooth. The quality of the spring is excellent, and we look forward to it, and we enjoyed it again this time, including the large

The Room was incredibly spacious, and the private open-air bath and amenities were absolutely wonderful! Even in the rain, you can enjoy the bath without getting wet, and the sound of rain is amazing! I visited with my 7-year-old son, and the buffet offered a wide variety inc

The open view of Lake Ashi from the entrance hall, welcome drinks, quick response from the front desk staff, and selecting colorful yukata on our way to the room—all were perfect. Dinner reservations via QR code were smooth. The room and bed were exceptionally comfortable.

Onsen: The water quality is excellent. There is only one open-air bath for the natural Onsen, but if more baths were added, it would be an even more perfect Accommodation. Dining: The Japanese cuisine here is high quality and very delicious, even compared with other Ryokan and Ho

I stayed in Hakone for the first time in a while. I was very satisfied with everything, including the sophisticated hotel service, room, meals, and the large public bath. During my stay, I was able to refresh without feeling any stress at all. The water in the large public bath w

I enjoyed brewing delicious Shizuoka tea with "tea leaves" in the room and using Ella Bache amenities (which I also use at home), making for a pleasant stay. Despite the heavy rain, both my husband and I were very satisfied with the trip. Thank you to everyone at Mars Garden Woo

I am very satisfied this time as well. The open-air bath is at my preferred temperature, not too hot, and the sauna has a TV and is at a good temperature. The cold bath is spacious and excellent. There are several types of bath amenities, which makes it enjoyable. The buffet dinn

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

The deep-fried asparagus was exquisite, and all the other dishes were delicious, so much so that we ate until our stomachs hurt. The breakfast buffet with omelets, rice balls, and pork miso soup was truly the best, and we were very satisfied. This is definitely a hotel we wou

I used this place for a Mother's Day gift trip. The room was very clean, the food was delicious, and my mother was very satisfied. The open-air bath in the room and the large public bath were pleasant, and my skin became smooth. The staff provided us with hospitable and co