Penilaian perkhidmatan pelanggan yang tinggi di Kyoritsu Resort

Although it was only a short distance from the parking lot to the Accommodation, we really appreciated being given a ride by car. The Room was spacious, and the in-room bath was also large, with plenty of space in the washing area. We were able to have dinner served in our Room and enjoy the delicious meal at a relaxed pace. It was also fun that there were some dishes we could choose ourselves. For the large public bath, the rock bath was more spacious and better. The cypress bath is slippery, so you need to be careful. There is a warning sign, but when we thought it wouldn’t be that bad, it turned out to be more slippery than expected. Everyone at the Accommodation provided cheerful service, and we are especially grateful to the staff member in charge of dinner for taking such good care of us—thank you very much. We can recommend this Accommodation for relaxing and enjoying Onsen as well as great meals. Thank you very much for your hospitality.

This was my first stay here. The location is excellent, and the staff, Room size and layout, amenities, and the fact that we could be with our dog everywhere except the indoor baths made our Multiple Night Stay extremely comfortable. What I especially loved was a sign in the Room with a cute illustration of a dog saying, “Sorry, housekeeping—I slipped out!” It made me feel at ease and truly able to relax in the Room. Everywhere else we’ve stayed with our dog always has a sign saying there will be an additional cleaning fee, so I was really touched by the warmth here. I would definitely like to stay again next time.

The friendly staff who greeted us when we arrived at the parking lot made us very happy. We were able to leave our luggage before check-in, borrowed a cane at the entrance, and headed to Konpira Shrine. The bath after climbing all 1,368 steps was amazing. My husband also said the sauna was excellent. The Room was spotlessly cleaned and had a basket for going to the bath with a bath towel and face towel inside, which was very convenient. We also really enjoyed the half-buffet breakfast and left feeling full and satisfied. It was truly great that visiting Konpira Shrine, having dinner, and everything else were all within walking distance from the Hotel.

I chose this Hotel because it had such high Review ratings, and this was my first stay. I was a little nervous traveling solo to Hakodate for the first time, but the female staff member at the front desk who assisted me at check-in was truly pleasant and professional. Her thorough, thoughtful explanation immediately put me at ease, and I felt from the bottom of my heart that choosing this Hotel was the right decision. Everything I had contacted the Hotel about in advance was perfectly shared among the staff, so everything from check-in to getting to my Room was smooth and stress-free. It felt even better than I had expected. The Room was more than spacious enough for one person. It was clean and very functional, with essentials (e.g., a trash bin, tissue box, etc.) placed exactly where I would want them—everything clearly arranged from a guest’s perspective. Perhaps because there aren’t that many guest rooms—or maybe due to the season—the restaurant was never crowded, and I could enjoy my meals in a relaxed space. Both dinner and breakfast were truly delicious...(!) With fresh and luxurious seafood as well, I ended up eating too much every day. As for the Onsen, the large public bath had a wonderful atmosphere with wide-open views of Mt. Hakodate and the sea. It was spacious with no crowds—an incredibly pleasant Onsen experience. The changing area also offered chilled mineral water, guarana soda, ice pops, and more—such attentive hospitality that left me feeling fully refreshed in both body and mind. There are three private baths as well; no Reservation is needed—you can use them anytime if available—and I could relax without worrying about others while enjoying views of the sea and harbor. Whenever I returned from sightseeing at night they greeted me with “Welcome back,” and when heading out they would say “Have a good day,” which made this Hotel feel like my home in Hakodate. It was simply so comfortable. Thanks to everyone here, my trip to Hakodate became a wonderful memory. Thank you very much! When I visit Hakodate again, I would love to stay here again—thank you in advance!

We truly enjoyed the comfortable service. All of the staff responded promptly and efficiently, allowing us to have a wonderful time—thank you very much. It was also a trip of gratitude to Ise Jingu.

This was my first time visiting Kinosaki Onsen. I chose the second-floor Japanese-Western style Room because Reviews said it had a great view, and just as described, I could see the river from both the Room and the in-room bath, making it a calm and relaxing stay. The dinner was a full-course crab meal, and of course it was outstanding in both quality and taste. Breakfast was also delicious, and they even served the crab I couldn’t finish the night before, so I left completely satisfied. I’m truly glad I chose Ginka. I would love to stay again if I have the chance.

This was my second stay. The last time I stayed, the staff were wonderful and I enjoyed the private bath, so this time I invited a friend to stay with me. I had a very comfortable stay again. I was happy that you always greeted us with a smile. The food was delicious, just like last time. I’d love to come again. Thank you very much.

This was my first stay, and the service, Room, Onsen, and meals were all excellent. I would love to stay again for a girls’ trip.

Throughout the property, there are many spots that make you want to stop and take a look—it’s exciting. In particular, I found myself absorbed in reading about the Ryokan’s origins and historical notes such as Natsume Soseki’s stay. The courtyard and suspension bridge are also full of charm. There are many baths to choose from, and the four private baths were available with surprisingly little waiting. We stayed in a Room with a semi-open-air bath; at night, soaking in the Onsen while listening to the river and looking up at a sky full of stars was simply amazing. We will definitely stay again for anniversaries and other special occasions. Thank you very much.

We stayed in a triple Room on the 4th floor, chosen for the location and the building’s age. The Accommodation was clean, and the main areas are efficiently consolidated onto the front desk floor, dining floor, and large public bath floor—streamlined for better or worse. You carry your own baggage to the Room, but I felt a bit hesitant about rolling it along the tatami hallway. The view from the Room overlooked the ski slopes and a Lions Mansion building. The in-room bath has a bamboo blind, but privacy-conscious guests may still mind it. Meals offer selectable dishes and you can order additional items later, so the portions are incredibly generous. We also enjoyed a Japanese sake tasting with Tsururei and Kubota Senju at no extra charge. The large public bath is about what you’d expect for its scale, but there are various types of baths so it didn’t get boring. True to Kyoritsu style, there was late-night ramen and other enjoyable touches throughout. The next day we walked to Yuzawa Kogen Ski Resort; they also provided reliable luggage storage, which was very helpful. Overall there’s little to fault, though it felt almost too optimized—giving it a bit of a business-hotel vibe. A luxurious complaint, though.

The buffet was delicious, with sashimi for making your own seafood rice bowl, steak, freshly fried tempura, and a variety of tasty local specialties. The deep-fried dried horse mackerel at breakfast was especially crispy and amazing! The welcome drink and after-bath ice cream were also a nice touch. It’s great that you can choose between a yukata or samue. Being able to enjoy table tennis and tour the seven private baths with no extra charge is a big plus.\nWe stayed as five women in a Japanese-Western style room with two beds. The property was very clean throughout, and I highly recommend it.

The stunning views of Mt. Fuji, the courteous service, and everything from the Facility amenities to the meals were all excellent—we were very satisfied. I would love to bring my mother here. We will definitely stay again. We look forward to seeing you then.

I was able to relax and enjoy the bath, and the Room was very clean, so I could spend my time in comfort. It turned into a wonderful day, as both of our wishes were met—I wanted to enjoy the bath and hot stone sauna for a long time, while my husband preferred a shorter bath and then relaxing in the Room.

This was our second stay, and we stayed for one night with our 8-month-old grandchild. The room for my son and his wife had a bouncer and diaper disposal box as requested, but we were especially delighted to find a bouncer and stuffed toys prepared even at the dining area. Thanks to the attentive care of H.N from the service team, we were able to enjoy our meal comfortably. Despite traveling with an infant, we had a stress-free stay. Thank you very much!

I’ve stayed here several times and have always been satisfied. This time, since it was a weekend stay, the lounge was crowded and they couldn’t restock the sakura mochi fast enough, which was disappointing. The cheese-flavored crunchy beans were so good that I bought them online after returning home—weren’t they Umaibo before? The post-bath relaxation area was quiet and comfortable. I’m also happy that the private bath is available 24 hours a day. The meals are varied and can be customized as well, so you’ll leave feeling full. I was surprised to see so many big eaters who even finished the late-night soba. The in-Room bath in the Yunza Room isn’t an open-air bath, but that’s actually better in colder seasons. With checkout at 11:00, we were able to take it easy in the morning too.

The fairy tale–themed Room decor was charming, and having a vanity table was convenient. Since there were no small children, the large public bath and restaurant were not noisy, so we could relax in peace. It was also great to enjoy waters from different Onsen sources. Above all, I was surprised by how extensive the lounge services were. The Western-style dinner course looked beautiful, but the quality of the ingredients was not very good. It also felt a bit odd that the staff explained one by one which knife and fork to use. After visiting many Onsen, this has become one of my favorites. I would definitely like to come again.

We visited for the first time in two years to enjoy the New Year. Our main purpose was to watch the Hakone Ekiden, and once again, we had a wonderful stay. The early check-in time was very convenient. The Japanese sweets provided were all elegant and incredibly delicious. Preparing matcha tea was a unique experience—slightly nerve-wracking but enjoyable nonetheless. Personally, I was impressed by the Ekiden-themed beer cans during our last visit and hoped to see them again this time, though I understand it might be challenging to provide them regularly. Looking forward to visiting again with high expectations!

I have used your facilities at various locations, and I have been satisfied with the service and meals everywhere. I will continue to stay at your other locations in the future.

We stayed here for our wedding anniversary trip! From the moment we arrived and stepped inside, we were surrounded by a calm atmosphere and a comfortable space. We immediately felt at ease and naturally relaxed. The Room was spacious, impeccably clean, and very comfortable. In addition, every Facility and service in the property was thoughtfully maintained, so we didn’t feel any inconvenience during our stay and were able to enjoy a truly perfect time. Each dish was beautifully presented and tasted wonderful—an indulgent experience worthy of a special occasion. Above all, the staff’s hospitality was outstanding; their warm words and attentive care moved us again and again. Everything—from the Room to the Facility, services, and hospitality—was of an exceptionally high standard, making it a truly perfect experience from start to finish. Thanks to you, we were able to spend an unforgettable wedding anniversary! We would love to visit again on another special day. Thank you very much.

Stayed in a Japanese-style twin room with my daughter for two nights. The first surprise was the wide variety of free drinks at dinner! There were many options, including draft beer, sake, and shochu. The individual meal trays were plentiful, and there was also a buffet with side dishes and desserts that were visually delightful. Moreover, the dinner on the second night featured an entirely different menu from the first night. While the breakfast buffet remained the same, grilled horse mackerel was served separately. The Onsen experience was relaxing and very satisfying. A shuttle bus to Yubatake made sightseeing convenient as well. The staff provided kind and attentive service throughout our stay. I would love to visit again!