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The ocean view from the Room was incredibly serene, giving me the feeling of being at an overseas resort. The Room's blue and white color scheme added a sense of cleanliness and was simply outstanding. For dinner, I opted for Japanese cuisine, and the kaiseki meal was absolutel

The friendly hospitality of the proprietress and staff, the generous servings of food and sake, and the wildflowers arranged throughout the accommodation—everything was filled with "omotenashi" (hospitality). It’s easy to see why there are so many regular guests. The vie

The open-air bath and the cuisine were both wonderful, but what left the deepest impression was the heartfelt hospitality of the foreign staff. Their Japanese was polite, and their smiles and attentiveness felt so natural. I was truly moved by their approach to customer service,

The rooftop garden was fully equipped with coats, boots, and umbrellas—everything was thoughtfully provided. The buffet I came for exceeded expectations in both variety and quality. The famous roast beef, special salmon, Hungarian goulash, Czech kulajda soup, and even oden wit

Now we understand why the reviews are so high. The hospitality is truly exceptional. You don't need to bring anything except makeup and underwear. They even lend you a lovely dress to wear inside the facility. My friend was thrilled with the surprise cake, and when we re

First of all, the breathtakingly beautiful and grand view from the entrance to the lounge was stunning. My parents were overjoyed. The Room we were guided to was wonderful; the view from the window, amenities, drink bar, matcha tea with Japanese sweets—all these thoughtful touc

Although we imagined a large room, it was arranged as a four-person room and a two-person room connected by one door, giving the feel of one space. The rooms were clean, and the meals were very delicious. It was very convenient, with about 5 minutes by car to the Hawaiian Res

Not only that, we also received a wonderful surprise dessert plate, making this an unforgettable trip for us. Every dish was truly delicious! The inari sushi served as a late-night snack was also adorable and made me very happy. I have stayed at many Hotels and Ryokans before, bu

There was a wide variety of options—so many that it was impossible to try everything—but every dish was perfectly seasoned and incredibly tasty. The staff provided excellent service; in particular, the foreign staff member in the restaurant hall left a strong impression with t

We are truly grateful to all the staff. Their refreshing smiles were incredibly soothing. The dinner impressed us deeply with the freshness and high quality of the ingredients, along with delicate seasoning that felt like art. The breakfast smoothie, shabu-shabu, and fluffy rice—

I stayed for 2 nights and 3 days, and everything—from the meals to the onsen quality, service, and atmosphere—was absolutely perfect. It was a family trip, and my mother especially loved it, which made me very happy. The staff were incredibly attentive and provided thoughtful

The breakfast buffet offers an incredible variety of Japanese and Western dishes, along with a seafood corner showcasing freshness—so much so that even with a one-week multiple night stay, it might be impossible to try everything. It truly captured my heart! The staff were all fr

Inside the Hotel, it feels more like a comfortable domestic stay rather than foreign-themed. The Room size, bathroom space, and meals were all very pleasant for a comfortable stay. From the Room window, you can enjoy views of Wassenaar villas in Huis Ten Bosch and Domtoren in t

We arrived a little early, but we were warmly welcomed. At dinner, you celebrated with us in so many ways—it was a wonderful surprise and became an unforgettable memory. All the staff greeted us with smiles and thoughtful attention, making our time truly special. Thank you very m

Since my first stay at Portom, I have stayed here every time I visit the Sapporo area (including Es Con Field). In one word, it’s simply amazing! It takes only about 15 minutes to get to New Chitose Airport. Rain or storms are no issue. This means you can easily grab delicio

Surrounding trees lining paths leading towards rooms created jungle-like vibes shielding rain/sunlight by day transforming into stylishly lit settings resembling overseas resorts come nighttime enhancing overall experience walking around chatting en route between destinations fel

The selection of free drinks also aligns with this Italian image, reflecting their generous hospitality. Even though there’s nothing particularly outstanding about the meals or onsen, it leaves you feeling completely satisfied—and you’ll find yourself wanting to return again and

We even received tomato dressing and maple syrup as souvenirs because they were so delicious! The garden had nightingales singing along with other birds' chirping sounds that soothed us deeply during our stay there too! Lastly but importantly—thank you sincerely for all staf

**Highlights:** - A variety of dining options ensures meals remain enjoyable even during Multiple Night Stays. - Spacious grounds allow children to run around freely. - Plenty of staff available who respond quickly whenever needed. - Exceptional hospitality made our stay very ple

The hotel's shuttle service from the nearest station and on-site transportation were incredibly helpful for us. As we passed through the hotel garden by bus, some family members who have lived abroad remarked that it felt like an overseas resort destination. The room choice of