Akiu Onsen Hotel Hananoyu

We stayed with my aunt and daughter, who recently started living alone in Sendai for university, to celebrate her birthday. Due to my aunt's health issues, we requested a sudden room change, and the staff promptly accommodated us, which was very helpful. Everyone at the front desk and restaurant was incredibly kind and provided warm service that allowed us to relax comfortably. We would love to stay here again if we have the chance. Thank you very much!

The building, especially the hallways, feels a bit old, but the reserved room was renovated and very clean. The buffet featured creative dishes like grilled beef tongue, tempura of sasa-kama fish cake, tama-konnyaku, and zunda mochi, offering a delightful taste of Tohoku. The pickles served in the lobby were also very delicious. My family was extremely satisfied with the soft-serve ice cream and popcorn. The service was excellent overall and we were satisfied; however, there were some downsides such as fewer amenities compared to a Business Hotel, the private bath being too hot, and the coffee at the buffet not being great. Please note that if you're late for meals, you may be seated in a separate room. The morning bath is highly recommended as it’s usually empty!