우에시마역 × 고객 서비스 평가가 높은 호텔·료칸

Although the Hotel is a bit far from the station, the atmosphere, variety of amenities, and overall quality of the guest room were excellent. The only concern was that the mold on the shower curtain was slightly noticeable, but everything else was great. I stayed here for a short time during a trip for a live event and couldn’t use many in-house services, but I would definitely like to stay at this Hotel again if I have another chance to visit Shizuoka! Receiving Genji Pie at checkout was a delightful surprise since I didn’t have time to shop for souvenirs.

Everything needed was compactly arranged in the space, making it very comfortable. The staff's service was excellent, and the breakfast service was fulfilling and helpful. I will definitely use this place again when I visit Hamamatsu.

We stayed here on the last day of our trip from Saitama to Ise-Shima. As it is my wife’s hometown, it was deeply moving, and we spent the night with special feelings as a final way to make memories. We were upgraded to a premium floor on a high level, and the view and night scenery were outstanding. The amenities were more than satisfactory, and it was an excellent Room. Hamamatsu Act City was truly exceptional—so moving that it brought tears to our eyes.

Even though we suddenly had one more child, we were told an extra bed couldn’t be added. The rate stayed the same as the twin rate, but we still managed to stay comfortably. There were unlimited drinks and shampoo available to borrow, and whenever we had a question we asked the front desk—they always responded very politely. The breakfast was absolutely delicious! I’d love to stay again if I have the chance. It was a great-value Hotel, and we were truly very satisfied.

Conveniently located near the station, there are plenty of dining and shopping options nearby. A convenience store is on the first floor, and all necessary amenities are available at the amenity bar. The facility is well-equipped, clean, and staffed by friendly personnel. Moreover, it offers affordable accommodation rates. If you're staying in Hamamatsu, Daiwa Roynet Hotel seems like the best choice. I hope they maintain this excellent cost-performance ratio. Although I only stay 5-6 times a year, I will continue to support them! However, regarding breakfast: while a buffet at an izakaya was offered, it didn’t suit my taste; therefore, I’ll opt for a plan without breakfast in the future. Thank you for your hospitality!

One complimentary beer was offered during the evening happy hour, which I enjoyed before my engagement. I also ordered an additional local craft beer. Breakfast offered a variety of choices, including an eel rice box, hitsumabushi-style eel, and beef tendon curry—I tried a little of each. The Room was clean as well.

It was functional and comfortable. The children were able to rest well, which was great. We will use it again.

It had been a while since my last stay at Route Inn Hotel, and everything was just as excellent as always. The Room, bath cleanliness, breakfast, service, parking—everything was flawless. And at this price... As you’d expect in Hamamatsu, the fried gyoza at breakfast was very delicious. If there’s availability next time, I’d love to stay again!

I decided on a last-minute trip and found this Hotel while searching for an affordable place to stay. The parking lot was outdoors, but it was right in front of the Hotel, and it was only 800 yen, so there were no issues at all!! All the staff were very friendly, and I had a comfortable stay. I was also very satisfied to be able to enjoy a draft beer as a complimentary service.

My husband stayed here for work after it was recommended by an acquaintance, and he said it was a very nice Hotel with great value for money. The natural Onsen was not crowded, so he was able to use it privately by himself, and the breakfast was so good he felt the price he paid was almost too low. He said it is a Hotel he would recommend to anyone staying for business.

The bath was more spacious compared to other Hotels! The Room was also larger than I expected, which was great! I was very impressed to find Kellogg's Choco Krispies at breakfast! I would love to stay here again!

The staff responded politely when I called about the TV remote not working well. During breakfast, they kindly took the tray from me when I was about to clear it myself. I had a very pleasant stay, making it a great vacation. At night, complimentary curry was also available.

This was my first stay for a business trip, and I was very satisfied with the excellent value for money. The complimentary curry rice service in the evening was also a real treat. I was pleasantly surprised by how great the service was, especially considering the price.

It was my first time staying, and the staff provided clear and polite guidance. I didn’t use the large public bath, but it is available for free. The free parking lot was a great convenience. However, the spaces in the multi-story self-parking garage and the ramps to floors above 2F felt a bit narrow, which might make passing other cars challenging. It would be better if it were brighter at night as it felt slightly dim. Breakfast was a Japanese-Western buffet, and both options were delicious. A "Sawayaka" restaurant is located next door, with a convenience store just beyond that.

I chose this Hotel based on Reviews and other information. It was conveniently located close to the station. Check-in was smooth. I also appreciated the coffee placed in front of the elevator, which I could enjoy relaxing in my Room. Breakfast was not crowded, and the curry was delicious as well. As a smoker, it was great that there was a smoking Room. When I visit Hamamatsu, I would like to stay here again.

Although it is far from the station, there is plenty of space in the multi-story parking lot, and the renovated Room was spacious and comfortable for a family of three.

I have visited Hamamatsu several times for personal reasons. I used to think of a Business Hotel as something simple, but I was pleasantly surprised by the hospitality at this Hotel, including happy hour and delicious breakfast (especially the Japanese menu). The staff's service is warm and courteous. I hope I can make a Reservation here again next time.

Regarding my stay at Daiwa Roynet Hotel Hamamatsu on October 16, 2023, I entered the room and opened the curtain of the small window, only to be surprised by the wall of the adjacent building being within arm's reach. I went down to the lobby floor to find a place for dinner and asked a passing staff member about nearby restaurants, but I was surprised to see a hotel staff member who didn't stop walking while having a conversation. In comparison, this time at Hotel Crown Palais Hamamatsu, the reception response was good, the facilities were a bit old but well-cleaned, and I was given a room on the 12th floor with a view extending to the distant Enshu Nada, allowing me to spend a comfortable two days. I remember the accommodation fee being about the same as the previous hotel, but it's surprising how different it can be even with Ikkyu.

This was my first time staying here! Bunk beds, hammocks, and a screen! Nearby, there’s a super cozy izakaya that welcomes kids! It was a Hotel where both parents and children could have fun! Affordable and enjoyable, I’d love to stay here again! Next time, I want to try the BBQ or stay in a Room with hammocks!

I made a reservation in the afternoon of the same day. For two people with breakfast included, I couldn't help but say, "Is it really this cheap?" I didn't expect much, but the male front desk staff provided very courteous service. It was a twin room, but the bed size was large, and there was a big TV even in the bathroom, so I ended up spending twice as long in the bath as usual. From 18:00, there was an alcohol service in the lounge, and the breakfast was as fulfilling as that of a Resort Hotel. If I ever come to Hamamatsu again, I definitely want to use this Hotel.