스미요시히가시 역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

It was my first time using this place. It was cleaner than I expected, and there were no issues if you're just staying overnight. However, I had a lot of luggage and wanted my friend to help carry it, but that wasn't allowed, which was the only disappointing part.

I was a bit worried since it’s basically unmanned, but the email communication was courteous and thorough. The Room was clean and spacious, and the bathtub and shower were separate, so I could relax and enjoy a long bath. I think there were other guests based on the number of shoes at the entrance, but it was surprisingly quiet. There are slippers (sandals) to get from the entrance to the Room, but if you’re concerned about hygiene, you might want to bring disposable slippers. Thank you for your hospitality. I’d like to stay again.

The front desk staff were very courteous, and I had a pleasant stay! The Room felt smaller than I expected, but for this price I have no complaints!! I stayed here for a concert trip, but after the show I couldn’t make it in time for the large public bath hours, so I would appreciate it if the hours could be extended a little.

The staff kindly assisted us when we left our luggage before check-in. The Room was clean, quiet, and allowed for a good night's sleep.

It was my first stay, and I truly felt glad to have chosen this accommodation. Although it was a sudden decision for a no meals included stay, I was extremely satisfied. The moment I stepped into the accommodation, the scent of incense and the tranquil atmosphere immediately soothed me. The entire facility is impeccably clean, and the combination of tatami mats and low beds in the room provided exceptional comfort. The bed, in particular, offered an amazing sleeping experience that completely cleared my daily fatigue. The warm and attentive service from the staff was outstanding, allowing me to relax comfortably even as a solo female traveler. Thanks to its quiet location slightly away from central Osaka, I enjoyed a hidden retreat-like experience that felt uniquely personal. Next time, I would love to book a multiple night stay and participate in activities like morning rituals. I will definitely return again—thank you so much for your hospitality!

The lobby offers a spacious and open atmosphere with stunning views. The Room is compact, with a clean and separate bath and toilet, which is excellent. Breakfast is truly delicious and outstanding. Of course, the customer service is also exceptional. I will definitely use it again.

This was our second stay, following last year. This Hotel is highly recommended for families, especially those with small children. It is close to both JR and subway stations, and within walking distance of the zoo and Tsutenkaku Tower. The Hotel also has a pool. There are various types of baths to enjoy as well. The Room was clean and well equipped with amenities. Breakfast is included, the price is reasonable, and we would like to stay again.

Thank you for allowing us to check in even though we arrived early. The parking is a coin-operated lot next to the Hotel, but during our stay the front desk validated it so we could enter and exit as many times as we liked, which was very convenient. From the second floor, there is direct access to the deck leading toward Ohama Park, which was helpful when taking walks around the area, such as along the canal promenade. Breakfast was generally very good. There was a wide variety of options, and the desserts in particular were excellent. It was also great to have a water dispenser and an ice machine; we appreciated the environmentally conscious approach of providing water without plastic bottles.

Used during the Expo visit. Despite the low price, both breakfast and the large public bath were very satisfying. Although it’s a short walk from the station, the location is excellent.

This was my second stay. I only needed a place to sleep, so I’m very satisfied with the price. I’d like to stay again.

Located just steps from the subway exit. Despite my late arrival, the staff provided courteous service, which was very reassuring. I had a pleasant and comfortable stay.

I stayed here when participating in the Osaka Marathon. The Room is simple, with a small 3-tatami-mat space and an entryway. It was fine for sleeping, and there is a large public bath. Above all, compared to other Hotels, the weekend rates are affordable.

I was able to stay in a private room at a very reasonable price. Personally, I felt safer than in a capsule hotel and was glad I could sleep soundly.

I stayed on Monday. The reasonable rate was very helpful. It’s a bit of a walk from Tennoji Station, but considering the price, I’m satisfied. The double Room was spacious enough. I’ll use this Accommodation again.

Close to the station and convenient, though the nearby convenience store was crowded with foreign guests. The Room walls seemed thin, and it was easy to hear noise and conversations from the next Room. Since the neighboring Room was a twin, I could accept normal conversation, but they got carried away and became loud; when they finally started singing, I shouted for them to be quiet and banged on the wall. The sound of someone knocking on a door and banging on the wall on the other side could also be heard, so it seemed noisy for other Rooms as well. The information provided in the Room mentions that sound carries easily in this building and asks guests to be considerate, but not everyone will read it—most probably won’t—so I would like you to add a clearer notice reminding guests to keep noise down inside their Rooms.

It was a pleasant surprise, as there are few reasonably priced Hotels that serve delicious coffee. The bathtub is small, but it is deep enough to soak up to your shoulders, which I was happy with.

It was a last-minute reservation, but I was able to stay at a very reasonable price. The room is a simple Japanese-style room, but the sheets were clean, and although the toilet and bath were outside the room, they were well-maintained and comfortable. The accommodation staff are also kind. Toothbrushes and towels were provided, which was satisfying. I would like to use this accommodation again when I visit Osaka.

The stay was relatively short as the main purpose was visiting the Osaka Expo, but overall it was comfortable with almost no stress. The adjacent onsen facility had excellent water quality, and the facility as a whole was in good condition. The room was comfortable with no issues, and while the breakfast buffet initially seemed ordinary, as expected of Osaka, the taste turned out to be great. Minor downsides include the poor quality of toothbrushes provided. Additionally, although it didn’t bother me personally, most guests were inbound tourists making it quite lively. Overall, I would rate this above average in terms of both cost performance and quality.

I visit Osaka several times a year and have stayed at various accommodations, but I would definitely like to stay here again. With access to both JR and Osaka Metro lines, it is convenient for getting anywhere. The hotel is clean, and the room's bathroom and toilet are spacious with modern facilities, making it the best among similar accommodations. Although I had to travel late at night this time and was slightly concerned about safety, the route was well-lit and safe. The front desk staff were very kind and helpful, which I greatly appreciated.