토리이마에역 × 고객 서비스 평가가 높은 호텔·료칸

It was new and easy to use, and the staff were cheerful and refreshingly attentive. The food was delicious, and we really enjoyed it with three types of Nara sake. We signed up for the Horyu-ji storyteller tour the next day, and were amazed by how wonderful the guide was. The materials, storytelling, and pacing were all excellent, and everyone was very satisfied. This is a Hotel we would definitely love to visit again.

If a long stay suits your needs, it feels like the best choice. The Room was clean and nicely designed. I didn’t use the large public bath, so I’m looking forward to it next time. They were very courteous in helping with parking guidance and changes to the check-in time. The road next door has heavy traffic, so you can hear cars during the day, but on the 8th floor it didn’t bother me if I played some light background music.

The variety of amenities was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was a coin laundry and a paper cup-style ice machine. A charger was also available, which made it very convenient. The bed, TV, and other furnishings were also comfortable. Several staff members at the Hotel were kind and accommodating. I would love to visit again.

I was able to stay at a very affordable price. It was even better because it included breakfast and was inexpensive. I was also surprised by the wide variety of breakfast options to choose from. The Facilities were well equipped, and I was especially impressed by the ReFa hair dryer. I would like to stay here again. Thank you very much.

This was my fifth stay, but I mistakenly checked in on the wrong Reservation date. Thanks to the support of all the staff, I was able to stay by paying an additional fee. I’m truly very grateful. I look forward to staying again.

I’m a repeat guest with over 30 stays. Since it will become a dog-friendly Accommodation starting in April, I stayed one last time and will miss it. The food was delicious, and the bath was excellent. Breakfast was also great, but I’m now considering new Accommodations for future trips. Thank you very much.

Just before check-out, my grandfather who was traveling with us became unwell, and the gentleman at the front desk was incredibly kind and helpful. At dinner, they even specially chopped the food into smaller pieces to make it easier to eat, and I truly appreciated the thoughtful care from a middle-aged female staff member. All of the staff were very kind. The hospitality was outstanding!

I’m not a fan of twin-bed-style mattresses in a Japanese-style room. I hesitated even after seeing the photos at the time of Reservation, but when I arrived and asked for a standard Japanese-style room, they kindly agreed right away and said they could remove the mattresses immediately. Thanks to that, I was able to sleep comfortably on traditional futon bedding in the tatami room. If there were information stating that switching to a standard Japanese-style setup is possible, I think it would appeal to a wider range of guests.

With sightseeing spots nearby, a large public bath, and a delicious breakfast, we were very satisfied.

There was ample parking available, which was very helpful. The bed was large and excellent. The bathroom was also spacious, and I was very satisfied. I booked No Meals Included, but there are restaurants nearby. I would love to stay again.

I stayed for three nights to visit the Expo. It was mid-September, and I paid just under 7,000 yen per night. The Hotel is close to the station, has a large public bath, and the breakfast was quite delicious. Although it is far from the city center, it is a highly valuable Hotel depending on your purpose, and I would like to stay again. Honestly, the women's public bath is small with only four washing stations, but I had it all to myself during my stay.

The property was wonderful, with the hostess and all the staff being attentive and considerate. We are truly grateful for accommodating our unreasonable requests. The room and hallway were well-maintained, and the garden exuded a dignified beauty. Thank you for taking care of us.

We stayed in a sunny corner Room with a great view, and thanks to the nice weather we had a wonderfully refreshing time. The night view was perfect as well. The meals were outstanding—we enjoyed fresh duck and boar with no odor at all, delicately seasoned and elegant in flavor. Breakfast also came with many small side dishes, so satisfying that you’ll want seconds of rice; I recommend the plan with both dinner and breakfast included. It seems to be an older building, but once inside it is kept very clean, with no dustiness at all. Everything is well maintained and thoroughly cleaned. The proprietress was also very kind, and I would love to see her again. If you’re sightseeing around Nara Station it may feel a bit far, but the area around this Ryokan offers wonderful views from Mt. Ikoma and lets you enjoy a different side of Nara’s scenery, so I highly recommend it.

Thank you very much for your hospitality. We had a wonderful time. We took a morning bath and were able to relax.

The room design was excellent, and the cute flowers placed here and there added a warm touch. The food was outstanding, and we enjoyed it at our own pace with in-room dining. The staff who served us were pleasant, and all other staff members were attentive, leaving no room for any unpleasant experiences. We would definitely love to stay again!

We stayed for two nights as a group of seven for a girls' gathering. Overall, it exceeded our expectations, and it turned out to be a great trip that makes us want to use it again! ○ Positive Points - The place had a clean feel overall, with a large living and dining area where everyone could enjoy video games and meals together. - UberEATS was available, and there were a supermarket and convenience store within a 3-minute walk, making it very convenient for daily needs. - Karaoke was available at any time during the allowed hours, with a wide selection of songs on JOYSOUND. - There were shower booths and bathtubs on both the first and second floors, allowing a large group to bathe smoothly. - There were three hairdryers, so even with a large number of women, there was no trouble using them after bathing. - The washing machine had a drying function, allowing us to reduce the amount of clothing we brought. However, there were a few points that caught our attention during our stay, so we rated it 4 stars, hoping for even better service. ○ Points for Improvement - There was no "laundry detergent" as listed in the amenities, so we had to purchase it ourselves. - Some of the dishes and cooking utensils stored on the shelves were somewhat dirty (such as spatulas, plates, and cutting boards). - There was a sound delay with the speakers during karaoke, making it difficult to use the microphone and rendering the precise scoring feature almost non-functional. For future guests, please consider the following: - The scale was broken, and there was no measuring cup for the rice cooker, so if you plan to cook, it might be a good idea to bring your own. - Karaoke is not available from 11 PM to 6 AM due to local regulations (there is a notice inside the accommodation).

I used this accommodation for work and travel in Kyoto (with my family of four). Since accommodations in Kyoto city were expensive, we decided to stay here as we were traveling by car. It takes about 30-40 minutes from Kyoto city, and there is an onsen facility nearby, along with restaurants and supermarkets, which was convenient. The hotel facilities were clean, the room was spacious and comfortable. The parking lot was also large and convenient. Breakfast was great as well. I think I will choose this place again next time. Thank you very much!

I prefer solo trips with No Meals Included. This time, I planned a hike on Mount Ikoma and a visit to Hozanji Temple from the Kanto region. While researching, I discovered that the area was also a filming location for one of my favorite short films, which made me feel lucky. The accommodation is located right in front of the approach to Hozanji Temple, so on the check-in day, I left my luggage and visited in the evening. The next day, after checking out, I was able to visit during the daytime. The view from the Room window was beautiful, and it felt like I finally had some time to relax while enjoying the scenery after a long time. The only downside is that there are no convenience stores nearby; you may need to take a cable car (290 yen one way) for shopping at the nearest store. Therefore, it's recommended to buy anything you need before checking in. Staying here added great memories to my trip!

Amenities are available at the front desk, but the gown comes in only one size, which was too short for my husband and a bit disappointing. The shower had surprisingly high water pressure for a Business Hotel, making it very pleasant to use. I had read reviews beforehand about the air conditioning, so I adjusted it by opening the window and found it just right. With many supermarkets, convenience stores, and restaurants nearby, the location is extremely convenient. I will definitely stay here again next time!

This Plan offered excellent value—an Asian Suite Room and teppanyaki at this price, even during a three-day holiday weekend, plus Earn Points back. I would definitely like to stay again.