토미오역 × 고객 서비스 평가가 높은 호텔·료칸

Both the Room and the food were wonderful, and every staff member we met was incredibly kind. Even those we don’t usually have the chance to meet, such as the housekeeping team, greeted us warmly and made us feel energized as well. My elderly father was traveling with us, so we moved at a slower pace and our meal also took longer than usual, but the staff kindly adjusted to our timing and spoke to us gently, which helped my father relax and enjoy his meal. We’re already checking our schedule to see when we can visit again. Thank you in advance for your continued hospitality.

The meals were better than expected. Every dish made with Nara-style ingredients was delicious. Overall, I was satisfied, but it was a bit disappointing that after settling the bill at checkout, that was the end—there was no send-off.

I stayed for one night on a solo trip. I received an email right after making the Reservation, and they also contacted me by email when I changed my dates, which made me feel at ease. The Room was full of thoughtful touches, and even though I made a last-minute request for a morning walk, they arranged it for me—and even prepared hand warmers and water. Dinner was more than I could finish, but everything was so delicious that I ended up eating it all, even ingredients I usually don’t like. The breakfast croissants were perfectly crisp yet fluffy, and the Eggs Benedict was also excellent—everything was truly delicious. The service struck just the right balance of attentiveness and distance, so I had a very comfortable stay. Another Accommodation I’d love to visit again has been added to my list.

It was new and easy to use, and the staff were cheerful and refreshingly attentive. The food was delicious, and we really enjoyed it with three types of Nara sake. We signed up for the Horyu-ji storyteller tour the next day, and were amazed by how wonderful the guide was. The materials, storytelling, and pacing were all excellent, and everyone was very satisfied. This is a Hotel we would definitely love to visit again.

I stayed in late April. The accommodation is in an excellent location right next to Sarusawa Pond, and during a morning walk, I saw deer quietly standing by, exuding a divine presence. Although my room this time was reasonably priced and did not have a view of the pond, the location was so wonderful that I would love to stay in a room with a pond view next time. The female staff at the front desk were very kind and shared local recommendations that only residents might know about, hidden spots to encounter deer, and information about wisteria flowers that were in full bloom. All the staff were attentive and pleasant, making my stay truly heartwarming. While the building shows some signs of age, it is well-maintained with a calm atmosphere. More than anything else, the warm hospitality of the staff left a lasting impression and contributed greatly to its comfort. Both dinner and breakfast featured carefully prepared seasonal dishes that were just right for our girls' trip—everything was delicious. I especially appreciated having Nara's signature tea porridge for breakfast. Afterward, enjoying coffee and chocolates in the lounge while reading books about Heijo Palace made for a peaceful moment. This accommodation allows you to feel both Nara's charm and people's warmth—a memorable place worth revisiting during another season!

The Room, bathroom, and toilet were all very clean. We also used the restaurant for lunch; the prices were reasonable and the food was excellent. When we visit Nara, we will definitely stay here again. All the staff maintained a comfortable level of attentiveness, which made our stay very pleasant.

Overall, we had a very comfortable stay. Above all, the location was excellent. It also felt a bit more reasonably priced compared to other areas. The meals were delicious, and the room was comfortable. 　 The 24-hour self-serve drink bar actually had some snacks as well—I ended up having quite a lot. Thank you very much. 　 This is now one of the Ryokan I’d love to visit again!

I stay here every year in mid-March. The service is excellent, the food is delicious, and it’s conveniently located near JR Nara Station—an all-around great Hotel. It’s also within walking distance of Kintetsu Nara Station, with easy access to Kasuga Taisha Shrine, Nara Park, and Todai-ji Temple. I like it very much.

I made a Reservation with dinner and breakfast included, and every dish was delicious. The service was excellent, and I was very satisfied. The large public bath was a bit small, so I couldn’t fully relax, but everything else was wonderful. It’s a Hotel I would like to stay at again.

On the first day, we stayed at a farm-stay Accommodation in Asuka Village, and on the second day we stayed here at Obana’s Hotel, enjoying a stroll around Naramachi and Nara Park. From Kintetsu Nara Station, you can take your time on the way to the Hotel—looking at the shopping streets and passing Sarusawa Pond on your left. The coffee in the café corner was delicious. Since we had an early morning, we chose a no-breakfast Plan, and bread and salad from a convenience store made for a great breakfast. One small thing: the unit bath bathtub was compact, so it was a little hard to fully relax. However, considering the price for single use at Hotels around Nara Station that day, it was excellent value for money—so that may be within an acceptable range.

About 20 years ago, I first learned about Nara Hotel through a certain book. The book featured the exterior of the main building, and I was so captivated by its appearance that I dreamed of staying there someday. However, nearly 20 years passed without an opportunity. This time, to celebrate my mother's 70th birthday, we finally stayed in the main building. From the moment we entrusted our luggage to the staff's warm hospitality, we were deeply moved. The detailed explanation during check-in was also exceptional. Upon returning from a stroll outside, every staff member made us feel as comfortable as if we had returned home. The room and interior decor reflected its rich history while providing a sense of comfort that allowed us to enjoy our stay fully. We had both breakfast and dinner during our stay; each meal was absolutely delicious and left us completely satisfied. The staff's explanations for each dish were clear and thoughtful as well. Dining at the tea lounge or bar while enjoying views of the surroundings offered an extraordinary experience beyond everyday life. Having stayed at many accommodations in both Kanto and Kansai areas over the years, Nara Hotel has undoubtedly become my personal number one hotel choice! My mother was also delighted with her experience here. We look forward to staying again in the future—thank you very much!

A wonderful Hotel with a warm wooden feel, perfectly located for strolling around Naramachi and just steps from Sarusawa Pond and Kofuku-ji Temple. A free drink bar, along with snacks and cheese, was available until the morning, and I was surprised by how high the quality was. The bed in the Room was also very comfortable, and I slept soundly. In the garden were two adorable birds, Kohaku-chan and Momiji-chan (Yamato chicken?). This time I stayed only one night, but on my next visit to Nara I’d like to stay for more than one night. Thank you to all the staff for your excellent hospitality.

I stayed for two nights on my own. As others have written, the Accommodation was clean and very well maintained. The bath was relaxing, and it was also nice that the entire building has tatami flooring. There were no issues at all for a solo female traveler. When I stayed, most guests seemed to be international visitors, and they were all very considerate as well.

I stayed at this accommodation last year and had a great experience, so I decided to stay again this year. The staff were kind, provided excellent service, and made my stay very comfortable. There was also a New Year's Eve event, which was enjoyable. I will definitely use this accommodation again next year.

This was my first time staying at a Daiwa Roynet Group Hotel with a same-day Reservation. I was impressed by the wide selection of amenities. The Room was spacious and well designed; although it was on a lower floor, it was quiet and comfortable. The Onsen after walking around all day was very relaxing. I would like to stay again.

It’s really close by and very convenient. We also enjoyed a delicious meal at a nearby izakaya in the evening.

I was able to stay at a very affordable price. It was even better because it included breakfast and was inexpensive. I was also surprised by the wide variety of breakfast options to choose from. The Facilities were well equipped, and I was especially impressed by the ReFa hair dryer. I would like to stay here again. Thank you very much.

Located right in front of JR Nara Station, it was very convenient and comfortable. Here are the highlights: 1) The breakfast buffet was excellent, with freshly baked bread, roasted green tea rice porridge, and medicinal curry—all delicious. 2) A wide variety of welcome drinks were available for extended hours. 3) The hotel is in a very convenient location with views of Nara Station. You can easily buy late-night snacks at the supermarket inside the station building, and Starbucks and the bus stops are right in front.

A quiet, wonderful Accommodation. When we were shown to our Room, the open-air bath was already at the perfect temperature, with steam gently rising. I was completely won over by the bookshelf stocked with books about Nara and by the delicious local green tea in a pitcher in the fridge—just like at home (and bottled water is properly provided as well). Once you step out of your Room, you’re exposed to the outdoor temperature, so when moving around, you’ll freeze if you only wear the in-house loungewear and sandals with bare feet—please come prepared. The Japanese garden path leading to the restaurant is beautiful (we even saw deer in the morning), but after dinner with a few drinks—even though it’s just next door—we had them kindly drive us over so we wouldn’t get lost. On a weekday in March, we hardly ran into other guests at all; the restaurant was private-room dining, and check-in also felt semi-private, which made everything very comfortable. The food was thoughtfully prepared down to every detail and absolutely delicious. They also offered tastings of local Nara sake—it was pure bliss. Thank you very much! We’re already planning a visit next spring (lol).

The Room was small, but it was more than enough for one person. It was my first solo trip in a while, and I had a very pleasant stay. The Room was thoroughly cleaned and felt very comfortable. Check-in went smoothly, and the staff explained everything carefully. They had a memory foam pillow at the exact same height as the one I use at home, so I slept very well. Breakfast was also delicious. Thank you very much for your hospitality.