가와치 마쓰바라역 × 온천・목욕 평가가 높은호텔·료칸

I stayed here on this trip and had a very satisfying experience. The Accommodation was clean and well maintained down to the smallest details, making it very comfortable to spend time in. The staff were courteous, and I felt at ease from check-in to check-out. The Room had a calm atmosphere, and I was able to relax comfortably. I requested the breakfast buffet at short notice, but they kindly accommodated me; there was a wide variety of options and everything was delicious, so I really enjoyed it in the morning. I was so satisfied that I ended up eating too much. It is conveniently located near the Tennoji Station North Exit, with great access to the surrounding area, which was very helpful. I would definitely like to stay again if I have the opportunity.

We chose this Hotel to fully enjoy Abeno Harukas for the first time at my daughter’s request. I was a bit anxious about finding my way to the front desk, but the staff were very kind and made us feel at ease. Since the upper floors were being renovated, we made a Reservation on a regular floor, but the Room was spacious, with a wonderful view from the large windows. The bathroom also had a separate washing area and was conveniently divided by a door, making it easy to use. The Hotel’s loan items were well stocked and very helpful. We also used the lounge; although the outside view wasn’t as open as we expected, it had such a great atmosphere that it hardly felt like we were on the 38th floor, and it was very comfortable. There was also an excellent variety of food during cocktail time, and after we both enjoyed it thoroughly, we re-entered the observatory using our Harukas one-day pass—seeing a completely different mood and scenery from daytime was truly breathtaking. I’m really glad we chose Marriott. We would love to visit again. Thank you very much.

This was our second stay, following last year. This Hotel is highly recommended for families, especially those with small children. It is close to both JR and subway stations, and within walking distance of the zoo and Tsutenkaku Tower. The Hotel also has a pool. There are various types of baths to enjoy as well. The Room was clean and well equipped with amenities. Breakfast is included, the price is reasonable, and we would like to stay again.

I stayed for one night. They changed my Room from the one originally planned to a Room with a toilet and bath! Thank you very much for your kind and courteous service! I also received a free drink voucher for the restaurant on the first floor, and I was able to enjoy a really delicious meal, which was wonderful. The okonomiyaki was especially tasty! The Hotel is old, but the excellent service and the large public bath were both great!!

I was a bit worried since it’s basically unmanned, but the email communication was courteous and thorough. The Room was clean and spacious, and the bathtub and shower were separate, so I could relax and enjoy a long bath. I think there were other guests based on the number of shoes at the entrance, but it was surprisingly quiet. There are slippers (sandals) to get from the entrance to the Room, but if you’re concerned about hygiene, you might want to bring disposable slippers. Thank you for your hospitality. I’d like to stay again.

The front desk service was excellent, always welcoming with a smile and very approachable. The Room was odorless, but the elevator had a wonderful fragrance. The okonomiyaki around the Hotel was delicious, and I could feel the spirit of Osaka in the people. During this trip to Osaka, I didn’t encounter anyone with poor manners—it truly felt like a wonderful prefecture. Thank you very much!

At check-in, my grandchildren who live nearby said they wanted to stay with us, so I asked just in case. The staff responded very kindly and allowed Child Sharing Existing Bedding. They were especially gentle and caring with my 8- and 3-year-old grandchildren.\nThis was the most moving service experience of our trip. Thank you very much.

We stayed here after visiting Universal Studios Japan. The Onsen had a variety of baths, and there was also a steam sauna, which we really enjoyed. We were able to use the open-air bath (available until 10:00 PM) again the next morning. One disappointing point was that breakfast service took quite a long time. After telling the staff our breakfast selection, I think it took about 15 minutes. We would really appreciate it if this could be improved.

This was my first time staying at this Hotel. The complimentary small bread service and free coffee were great. Being able to check in early, especially, was wonderful! My Room was right in front of a restroom without a door, so I worried that noise might carry late at night, but fortunately the hand dryer was out of order. When I went to the large public bath at night, there was no hot water, and I was surprised to see an Asian female guest getting into the tub without hot water. Aside from that, other guests had good manners and the location has excellent access to transportation, so I would like to stay again.

I used the machine for check-in, thinking it would be quicker, but I was surprised that I had to input not only the representative's name but also the names of all other guests. Why? At other accommodations, I've always checked in at the front desk with just the representative's name. It might have been less hassle to write it down at the front desk. I also used the machine for check-out. It was simple and smooth. However, unless someone dislikes face-to-face interaction, I don't see much advantage in using machines. It was a new and clean hotel.

My family home was under renovation, so I looked for a nearby Hotel and stayed in a double room for three nights. It felt a bit small for two people, but it was compact and had everything we needed, including a microwave and refrigerator, which was very convenient. Being able to ship our luggage from the front desk was also very helpful.

The front desk staff were very courteous, and I had a pleasant stay! The Room felt smaller than I expected, but for this price I have no complaints!! I stayed here for a concert trip, but after the show I couldn’t make it in time for the large public bath hours, so I would appreciate it if the hours could be extended a little.

My husband injured his leg, so we changed our booking from a twin to a double and extended our stay from one night to two. During our stay, his leg pain worsened, and when we called the reception, they arranged a taxi for us. They have eliminated unnecessary services and are a Hotel that responds to guests’ needs. We were very satisfied. We are truly grateful to all the staff. Thank you very much.

The breakfast is delicious. The Room is comfortable. The staff provide exceptionally hospitable service, so you can feel at ease.

The room was clean and nice. The humidifier in the room was noisy. I would have preferred it to be placed at the foot of the bed rather than near the pillow. The breakfast felt a bit limited in variety.

Used during the Expo visit. Despite the low price, both breakfast and the large public bath were very satisfying. Although it’s a short walk from the station, the location is excellent.

A Plan with check-out until 1 PM at the same price was very helpful! I will consider using this again.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!

We had a relaxing stay. We look forward to staying again.

The lobby offers a spacious and open atmosphere with stunning views. The Room is compact, with a clean and separate bath and toilet, which is excellent. Breakfast is truly delicious and outstanding. Of course, the customer service is also exceptional. I will definitely use it again.