마이하마역 × 고객 서비스 평가가 높은 호텔·료칸

We were looking for an Accommodation for a trip with Disneyland on Day 1 and DisneySea on Day 2 (we planned to stay somewhere else on the second night). We chose this place because it is right next to Maihama Station, we could store our luggage after check-out, the bathroom and toilet are separate, and there is a laundry room. We stayed as a group of three. In addition to the beds, there was a long sofa and a desk, so we had plenty of space and could relax comfortably. The amenities were great—bath salts, cooling leg patches, and even a foot-care sponge—so we could ease our tiredness after a full day. The bathroom was also very clean. For the laundry facilities, we could check availability on the TV and lock the machines, which made us feel safe using them. Since we wanted to line up early at DisneySea on Day 2, it was very helpful that we could leave our luggage in lockers (just in case the lockers at DisneySea were full). The front desk staff were also very polite and helpful, so we had a pleasant stay. Thank you very much.

The Room was quiet and clean, and the Hotel staff were all smiling and very lovely. The breakfast was also delicious. The person arranging the bread was cheerful, giving me energy in the morning. Thank you very much.

My daughter and son-in-law, my two grandchildren (ages 2 and 3), and I stayed here again this year on our way back from a Disney trip, just as we did last year. The building and rooms are very clean. The room is compact but has tatami mats, so the kids could relax comfortably, and I was able to stretch out my tired legs. With plenty of amenities for both adults and small children, we were able to pack lighter. The small amenity gifts, complimentary welcome drink, evening ochazuke service, and wide variety at breakfast were all wonderful—true hospitality—and both the ochazuke and breakfast were delicious. Above all, the staff were kind and attentive, making our stay truly comfortable.

Used it for a trip to Disney. It was more affordable and spacious compared to other Hotels around Shin-Kiba, with a clean large public bath. Conveniently, there’s a convenience store and Starbucks near the station. This time I didn’t try it, but the meals advertised on posters in the Hotel looked delicious, so I might order next time. Thank you!

This was my first stay here. On the day of our visit, my daughter became unwell at Disney, so we arrived at the Hotel earlier than planned. When I asked whether an early check-in might be possible, you kindly accommodated us, for which I am truly grateful. Thanks to your help, she was able to rest in the Room and later recovered. I had hoped to thank you in person but couldn’t, so please allow me to express my appreciation here. The entire Hotel had a calm atmosphere, and we were able to relax comfortably. We also felt the staff’s outstanding hospitality throughout our stay. The Room was very spacious and comfortable. In particular, the bath had strong water pressure and helped soothe our tired bodies. While there were a few areas where the Hotel showed its age, everything was well maintained down to every detail, making our stay very pleasant. One small suggestion: it would be even more convenient if there were a convenience store inside or very nearby. Thanks to the warm support from all staff members, this became a truly memorable stay. The next time we visit Disney, we would love to stay here again.

They took our luggage from Maihama to the Hotel and even handled check-in for us. We were able to stay at the park until 9:00, then return on a dedicated bus and go straight to our Room. They also upgraded us to a larger Room than our Reservation. The Hotel staff were wonderful—almost like an extension of the park experience. There’s a convenience store inside, plus shops selling park goods, so even though we didn’t make it to DisneySea, we could still buy merchandise! In the morning, instead of the Hotel buffet breakfast, we saved money by buying bread from a food truck and eating in our Room—it was delicious and more than enough.

My daughter attended an event at Tokyo Big Sight in March, so we stayed again for 2 nights and 3 days. This was our third stay, and we chose Urayasu Brighton Hotel Tokyo Bay without hesitation through the Reservation site. Although our plan was No Meals Included, the Room was clean, spacious, and very comfortable. The bathroom and toilet are separate, the bathtub is large, and I always look forward to taking a bath. It’s also very convenient because you can take a bus when visiting Disney.

This time I was able to use the lounge, so I took advantage of it. I went in without fully understanding what it offered, but there were alcoholic drinks, snacks, and even pancakes—all beautifully presented and very delicious. For breakfast, we used the second-floor venue this time. It was a set main dish with a light buffet, but the portions were generous, the food was tasty, and it was a relaxing space to enjoy breakfast at a leisurely pace. Considering the price and service, I think it’s an excellent value. The staff were also wonderful and very attentive. I would definitely stay again.

It was very convenient because we could walk to DisneySea. There was a foot massager for guests who have been on their feet all day, which helped relieve our fatigue. We also appreciated the complimentary detox water and coffee. We would like to stay here again when we visit DisneySea.

This was my first time staying here. The Room was clean, and the breakfast was delicious. Since we went to Disney in the rain, our shoes got soaked, but the front desk lent us a shoe dryer, which really helped. We went to DisneySea this time, so it was disappointing that the Hotel shuttle bus only stops at Disneyland. It was also convenient to be able to buy souvenirs inside the Hotel. We had a very comfortable two-day stay, and the price was a great value—we were very satisfied! Thank you.

I was very satisfied and felt refreshed! I would like to stay again!

We stayed here for our trip to DisneySea, and thanks to the Hotel convenience store and shuttle bus, we had a wonderful time at Disney. The Room was spacious, and the large table made it easy to enjoy meals bought from the convenience store and play card games, so we had a great time at the Hotel as well.

Soaking in the Onsen after a full day of walking from morning to night was truly relaxing. The Room was also comfortable and easy to spend time in. Above all, the breakfast buffet was excellent and delicious. The staff were polite yet not overly formal, and very friendly. I had a truly pleasant stay. I’d like to stay here again next time.

This was our second stay. We were satisfied with everything—the location, the Facility, and the service from the Hotel staff. This time, we got back late from DisneySea on the first day, and our child seemed sleepy the next morning. Considering what time we needed to leave for Disneyland on day two, it was difficult to take our time at the buffet, so we did not use the dining options. There is a Lawson convenience store on the first floor, which we used—it was very convenient. We would like to stay again.

Very courteous service, with satisfactory responses to inquiries about adding personnel and pre-payment before the stay. Upon arrival and departure, the front desk staff greeted us with wonderful smiles, making our stay very pleasant. Additionally, thanks to the restaurant staff's flexible assistance, we were able to enjoy a smooth breakfast experience. We will definitely choose this accommodation again when visiting Disney. Thank you for your excellent hospitality!

We stayed on Saturday, March 7, 2026, with two guests. We attended a concert in Tokyo that day and arrived at the Hotel late, but the front desk staff were very pleasant and made check-in smooth and comfortable. The next day, we asked another front desk staff member about the shuttle bus, and they were also very kind and welcoming. My daughter and I said we would like to stay again if we have the opportunity. The room rate was reasonable as well, which we really appreciated. Thank you very much.

This was our family’s first visit to this chain, and it was a Resort Hotel that made us want to come back right away. The indoor pool, arcade, orange juice vending machine, spacious and relaxing food court with an excellent menu selection, lounge, baths, bar counter, convenience store—everything was wonderful. It also left a great impression that staff were always present at the Hotel entrance. Thank you as well for your courteous responses to our questions by email in advance. Our family was truly delighted. We originally booked because we were staying on a weekday and going to Disney the next day, but it was so comfortable that we ended up taking our time over breakfast before heading to the park. We couldn’t believe there was such a pleasant Resort Hotel so close without even needing to fly! We highly recommend the Japanese Suite. We would love to return during the off-season when things are less busy.

Thank you for hosting us for two nights. The drink bar at the front desk was great, with both beer and shochu available. We didn’t notice any sewer smell mentioned in other reviews, but the walls felt a bit thin. We’d like to stay again.

I stayed at the accommodation shortly after it opened. The room was spacious and clean. Although the staff seemed a bit nervous, it was clear they were striving to provide polite service. This time, I only used the accommodation for an overnight stay, but I think it's a great hotel—comfortable, affordable, and conveniently close to Disneyland.

My wife loves TDR and has stayed at many Hotels. This was our first time using this Accommodation. With great access, courteous staff, and a quiet atmosphere throughout the building, she said it was an extremely comfortable stay. We saved it as a Hotel we’d like to use again for future visits to TDR.