신스기타역 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

Thank you very much for your hospitality. The Room was spacious and lovely, the neatly made bed was very comfortable, and the L’OCCITANE amenities were excellent. We truly appreciated everything—from the Plan that allowed us to change breakfast to lunch to the late check-out. In particular, the long-established Chinese cuisine was outstanding, and we were completely satisfied with our stay. We went back for seconds many times. We would love to visit again with our family.

We stayed here for my daughter’s entrance exam. I asked the female front desk staff about the trains on the exam day, and I was happy with how kindly and thoroughly she explained everything. The room was clean, and there were plenty of towels, amenities, and in-room items—great value for the price. It’s close to the station, with a convenience store right next door and many restaurants nearby, so next time we stay I’d like to enjoy a good meal in the area as well. We will stay again.

I stayed for one night on March 21. Both the exterior and interior were very clean and beautiful, and the front desk staff were courteous and efficient, making check-in smooth and pleasant. I stayed in a Room on the 15th floor, and the view from the window was wonderful—I really enjoyed the beautiful scenery of Yokohama. In addition, they prepared a cake as a birthday surprise, and I was truly touched by their thoughtful attention to detail. The amenities were also excellent. I was very satisfied with breakfast as well. Everything—from the French toast to the cheese and curry—suited my taste, and I ended up eating until I was completely full. The French toast ran out quickly, so I would be even happier if there were a bit more available. As for check-out, my Plan allowed me to stay until 12:00 p.m., so I was able to relax throughout my stay. Overall, I am very satisfied and would definitely like to stay again.

Whenever I travel to Yokohama, I always stay at this Hotel. The breakfast buffet is exceptionally delicious, and I’m impressed every time by the wonderful Art Deco–inspired design throughout the building and in the Room. There were also some new additions to the breakfast menu. This time, my stay was an early birthday celebration, and I was truly happy to receive a Room upgrade and even a gift. Thank you for such an elegant and comfortable time.

I stayed here on a business trip. The breakfast was delicious, and I had a comfortable stay. The entrance to Bashamichi Station is right in front of the Accommodation, so transportation is very convenient.

Located just a few minutes’ walk from Kannai Station, with Chinatown and other sightseeing spots also within walking distance. The Room was very clean and well stocked with amenities. I especially appreciated the extra touches like bath salts and eye masks, and would love to stay again.

I’ve stayed at Daiwa Net Hotel in various locations, and everywhere except Kanazawa has been comfortable. This time, even though it wasn’t a suite, the room had a two-tier refrigerator (with a freezer) and a microwave, which was very helpful. It’s a little far from the station, but not enough to be an issue. Yamashita Park is nearby, and Chinatown is right next door. Yokohama Stadium is also close, but I couldn’t hear any noise. If I have another chance to visit Yokohama, I’d like to stay here again.

It was a small Hotel, but I had a very comfortable stay. I also liked that the bathroom and toilet were separate. I was happy that the shower and hair dryer were ReFa as well. It was reasonably priced, so I would like to stay here again.

Stayed overnight after a Zepp LIVE show. I found this Accommodation on the travel site IKYU, and the moon decorations caught my eye. I made a Reservation even before I knew I’d won tickets for the LIVE, and later I found out and was surprised! When I went down to the first floor, it was right next to Zepp Yokohama. The Room on the 14th floor had a great view, was very clean, and the bed was so comfortable that I slept soundly. The 11:00 check-out time was also convenient. Even after check-out, they kept my luggage for me, so I could go out without worry. The staff were kind as well, which made my stay very pleasant. The in-room amenities were eco-friendly, just like at a Hotel where I stayed during a trip to Okinawa before. It’s such a great Hotel that even seeing that gave me an excellent impression. I’d love to stay again.

I stayed in a compact Room, but it wasn’t too small and I was very comfortable. What I personally liked most: - You can watch Netflix and YouTube on the TV - Disposable slippers are provided - A great selection of amenities, including facial toner - The loungewear comes as separate top and bottom The Mets Group offers excellent value for the price, and with its convenient location near the station, it’s one of my favorite Hotels. I’ll definitely stay again!

It wasn’t too far from the station, and even for someone like me who doesn’t usually walk much, it wasn’t uncomfortable. There was just one disappointing point… The smoking room felt so smoky that I wondered if the ventilation was barely working. The good points were: 1) The bed firmness was just right, and even someone with back problems could stay comfortably. 2) The bath salt & aroma service was a very pleasant bonus. 3) The amenities were well stocked, and the in-room hand & face soap felt gentle even on my sensitive skin. 4) The front desk staff were kind and courteous, which made my stay very pleasant. It’s reasonably priced and a Hotel I’d like to stay at again. Thank you very much.

I arrived close to midnight after a night out, and the staff checked me in smoothly without any fuss. The Room was compact, and the hair dryer was a bit hard to find, but everything I needed was provided. It was also well cleaned, so I had a comfortable stay. Breakfast had smoothies and other well-prepared, tasty options. The only downside was that the dining area felt a bit small. Overall, this is a Hotel I can recommend.

The customer records were well-maintained, and despite it being a while since my last visit, the parking arrangements were prepared based on previous information without needing to call for a reservation. I was very pleased! Hotels with such hospitality make me want to return again. Thank you!

I made a same-day Reservation at short notice. Because I ended up checking in close to midnight, the entrance was a bit hard to find and I got slightly lost. Once inside the Hotel, it was truly comfortable, and I’m glad I stayed here. From the stylish front desk area to the Room, everything was excellent—the Room was spacious enough, and both the bathroom and toilet were very clean. The pajamas were also very comfortable. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious, both in appearance and taste. I felt it offered great value for the price, and I would like to stay again.

Excellent location. All the front desk staff greeted us with warm smiles, creating a wonderful atmosphere. We stayed in a twin Room with three adults (+1), and it was spacious enough; we also enjoyed an amazing panoramic view of Minato Mirai from the Room. Breakfast was delicious across the board, and the wide variety of juices was a big plus. Even after checkout, the front desk kindly stored our luggage, which was very helpful. The only downsides were that seating guidance at the breakfast restaurant could have been better, and we noticed a few minor cleaning issues when we entered the Room. Overall, we were very satisfied and would love to stay at this Hotel again in Yokohama. Thank you for your hospitality.

I stayed here for a live concert. The room was clean, and even though the bed was a single, it was spacious and very comfortable. Check-in and check-out were easy, and the front desk staff were friendly and left a good impression. The amenities were quite plentiful, so I was satisfied. However, I feel that the breakfast does not match the price. That was my only dissatisfaction. If I have the chance, I would like to stay here again. Thank you very much.

Thank you very much for accommodating our various requests. I’m sure you’re used to handling many guests, but we truly appreciated your support. The proposal was a great success, and the bouquet—along with the scenery—was very well received. It made for the best proposal! Both the service and the room were excellent. Thank you again. Regarding amenities, we would have been even happier if there had been two skincare sets for two people (everything was so wonderful that this was the only useful suggestion we could find).

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

I stayed here for a live show at Billboard Live. Check-in was a bit busy, but the process was well organized and smooth. The Room felt “so small!” the moment I walked in, but it was comfortable and very functional, and the compact size ended up feeling cozy. Above all, the view from the 33rd floor was amazing. The scenery from my Room—daytime, night, and morning—was truly relaxing. For breakfast, I went a little later so it wasn’t crowded; there was a great variety of options and everything was delicious. The 11:00 check-out also allowed me to take my time, which was nice. I’m very satisfied. Great value for money, so I’ll stay again. Thank you very much.

I stayed here with someone special. Thank you for bringing us an extra blanket even in the middle of the night. We requested breakfast via Room service, and it was set up quickly and with great care. We were able to enjoy it together while taking in the wonderful view. We made great memories, and we are grateful to everyone at the Hotel. Everything went smoothly, and the Room was excellent. I think you can spend a quiet, relaxing time here. Thank you very much.