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A newly opened hotel with spotless and clean facilities, making the stay very pleasant. The room was upgraded, spacious, and extremely comfortable, allowing for complete relaxation. The dinner course was absolutely exquisite, with each dish being something to look forward to. Br

The course meal accompanied by live cello music was exceptional. The breakfast buffet also had high quality, featuring roast beef, roast pork, smoked salmon, smoked chicken, Camembert cheese, pickled vegetables—everything I love—and I was very satisfied. At Cypress Resort Hot

We enjoyed apple pie and royal milk tea at the café, cocktails at the bar, and finally dinner at the restaurant. And to top it off, an Onsen we could soak in anytime. Off-season Karuizawa was quiet and peaceful, and my heart, body, and stomach were all happily satisfied. Thank yo

It was truly an amazing experience. The staff worked with us multiple times beforehand to plan a surprise, and their attention to detail was incredible. I've never experienced such exceptional hospitality before. Thank you for accommodating our requests with a smile! The staff

Both the balcony and the Room, with two beds each, delighted both humans and our dog. The entire Hotel exuded a welcoming atmosphere for dogs, and the meals were delicious, with cute dog-shaped carrots that were truly impressive. Complimentary ramen, ice cream, and consommé soup

The bathroom was also spacious, equipped with a washing area and chair, allowing for a very relaxing bath time. After running, I could stretch in the Japanese-style room, which made my stay truly comfortable. Thank you for your hospitality. I am planning to visit again at t

We found this hotel while searching for a place where we could bring our dog. The high level of hospitality from the staff, the cleanliness of the facilities and rooms, the quality of the breakfast, and so on, allowed us to have a very comfortable stay. It's a wonderful hotel

I visited with my daughter. As mentioned in the reviews, all the staff were warm and welcoming, which made us very happy. The dinner was beautifully presented and filling, and the freshly made omelet and bread for breakfast were absolutely delicious. I was especially delighted th

The night illumination at the retro-style Western hotel was stunning. We stayed to celebrate my wife's birthday, and I was touched by the dessert plate they prepared for us. The room had been renovated, was clean, and made our stay very comfortable. Above all, we were soothed by

The dinner's birthday plate and the Room decorations were truly wonderful, making the birthday surprise a great success. I was deeply moved by the hospitality that exceeded my expectations. My friend was very happy, and I’m glad we chose to stay at this Hotel! Thank you so much!

The amenities were in a choose-what-you-need style, and although there weren't many options, I brought my usual skincare products, so it was sufficient. The tourist information provided in the room was well-prepared and I thought it was wonderful. I definitely want to do some si

The service was perfect, and there was not a single moment of discomfort. Even just walking around, they would stop to greet us, making me feel like a king. I was also delighted to receive a 10,000 yen discount voucher at the end. I want to visit again soon. It was a bliss

We stayed with our dog and a family of four. This is a wonderful accommodation for those traveling with dogs. The hospitality is very heartfelt, and dogs are welcome everywhere. What is particularly noteworthy is the high quality of the restaurant's cuisine! We enjoyed a

During dinner, I was amazed by the all-you-can-drink option, with draft beer served from an excellent device. The all-you-can-drink menu was attractive for those who love alcohol. Above all, I was impressed by the Hokutoseki bath. The rare Hokutoseki bath, found only in Tamagawa

Stayed for a 60th birthday celebration. The Japanese-Western style room was spacious and very clean. The meals were incredibly delicious. We upgraded to enjoy both fish and meat, which was absolutely the right choice. They even wrote a birthday message on the dessert. While there

The good points were that there was a large TV installed, and I could connect my smartphone via Bluetooth to enjoy smartphone videos on the TV. During the Olympic period, all channels were showing Olympic-related content, but I watched YouTube and Hulu on the TV connected to my s

The staff were all friendly, making my stay very pleasant and enjoyable. (Although I only saw them at the breakfast restaurant) the other guests staying were calm and composed, allowing for a relaxing experience. The room was clean and well-maintained. It was about a 10-min

The lemon cake was also incredibly delicious. The evening free-flow session was not crowded, allowing us to enjoy an elegant time in the lounge, which my husband thoroughly enjoyed as well. For breakfast, as buffets are becoming challenging for elderly guests like us, having a

I had booked a twin room, but we were upgraded to a larger room, and we were able to spend our time spaciously and comfortably! The children were all smiles as they received lollipops at the stylish front desk. The amenities for children were also designed with cute flying sq

At the restaurant, we enjoyed dinner while admiring the beautifully lit trees. Every dish was excellent in both taste and presentation, and although we chose the half dinner option, we were very satisfied. It was a weekday and not crowded, but we received heartfelt hospitality fr