Hita Onsen Kizantei Hotel

We stayed in a special Room for three family members. The Room was spacious, brightly lit, clean, and had three beds. There was also a massage chair in the Room, and the bathroom was beautiful with a great river view—we were very satisfied.The only slight disappointment was the large public bath. The Onsen itself was good, but the bathing area felt quite small, and the film on the glass had wrinkles and looked cloudy, which was unpleasant. The open-air bath next to it also had a small tub, and because of the safety fence, you could hardly see the mountains or river while soaking—only the sky—which was very disappointing.All of the female staff greeted us with smiles and were very friendly, which left a great impression. To be honest, some of the male staff were less so.Overall, we are glad we stayed and were satisfied.

The staff noticed that my personal car, which was parked in the Hotel parking lot, had a flat tire. Afterwards, thanks to the president’s kindness, they quickly arranged JHF emergency assistance. It really helped!