Lotte City Hotel Kinshicho

A mother and daughter who are relatives stayed here when they came to Tokyo for a memorial service, and they were very pleased. They said they would like to stay again, so we would appreciate it if we have the opportunity.

I stayed on the women-only floor with my daughters. The Room was very clean, and we could see the Skytree right in front of us. The bath was also large and spacious, and we had a very comfortable stay. Thank you very much. However, since it seemed the Rooms on both sides were not in use, I think it was probably from the floor above, but we could hear footsteps at night even while sleeping, which bothered us.Other than that, everything was excellent. Breakfast was delicious, the Koala’s March pancakes were adorable, and the cushions in the Room were cute and soothing.At breakfast buffet time, I saw a guest holding a child about one year old while serving food; the child still had shoes on, and their feet passed over the food. That was disappointing. I know it can be difficult to address guests directly, but I wish someone had said something.This is basically my favorite Hotel, and this was my second stay.