Hotel JAL City Naha

It was a pleasure to stay here again after a long time. Being located on Kokusai Street, the accommodation was very convenient for shopping and dining. The lobby and guest rooms were exceptionally clean. At check-in, the young male front desk staff (Mr. M) kindly explained the reservation details and facility usage in a clear and warm manner, which made me feel that choosing Hotel JAL City Naha was absolutely the right decision. I believe that what makes this hotel stand out is the excellent service provided by its front desk staff, which greatly enhances the overall experience. Thanks to this exceptional hospitality, my stay from check-in to check-out was comfortable and relaxing both physically and mentally. Please convey my heartfelt gratitude to Mr. M: "Thank you so much for your kind assistance; it allowed me to enjoy an unforgettable hotel experience." I visit Okinawa about twice a year for refreshment purposes, so I look forward to staying at Hotel JAL City Naha again next time. I am especially excited about trying breakfast featuring local Okinawan ingredients during my next visit! Thank you very much for your outstanding service during this stay!

I stayed here on the first day of my trip to Okinawa. My flight from Haneda was scheduled for 8:00 PM, but due to bad weather, it was delayed, and I arrived at the Hotel around 11:30 PM. The front desk staff greeted me with a smile, and the check-in process was smooth. The room was clean and spotless, with a great view of Kokusai Street from the window. Although there was unfortunate weather that night with lightning flashing and thunder rumbling outside, the excellent soundproofing ensured that no noise disturbed me inside the room, allowing me to sleep soundly until morning. Additionally, having a convenience store on the first floor is very convenient!