Hakone Yumoto Onsen Tenseien

We stayed here for a trip to celebrate our 60th birthday with four high school friends. The meals were buffet-style, and honestly, we didn’t have high expectations, but the thinly sliced wagyu steak and sashimi were incredibly delicious. For breakfast, we enjoyed making our own seafood rice bowls to our liking, which was very satisfying. The baths were clean, and staff frequently cleaned the changing rooms, allowing us to use them comfortably. Additionally, small thoughtful services like post-bath ice cream and morning Yakult added to the experience. We had a truly enjoyable time and would love to stay here again in the future. Thank you very much!

This was my third stay. Unfortunately, I have four concerns. 1) Dinner is served in two time slots, but breakfast is only served once, so we were seated in a distant area. I felt uneasy about spilling food while carrying it to the table. 2) The tray surface area is small and the plates do not fit well; I would appreciate an improvement. 3) This time, the men’s open-air bath had its view blocked by reed screens, which was disappointing. (I understand this may be related to the nearby road.) 4) There was no basket for used towels inside the men’s changing room, which was confusing. It was located near the elevator hall, but I think adding more signage would make it easier to find. I have written quite a few things above, but I like this Facility and will stay again.