Jozankei Yuraku Souan (Kyoritsu Resort)

The Room was thoroughly cleaned, and I had a very comfortable stay.The sauna and baths in the large public bath were excellent.If I had to mention anything, the key has no cover, so it gets extremely hot in the sauna—I’d appreciate it if you could take some measures. Also, it would have been even better if the chairs in the relaxation area reclined further.All of the staff provided very pleasant service. In particular, thank you to the woman who assisted me at check-out for kindly going back to my Room to look for my lost item and finding it without any sign of inconvenience.

The food was delicious, and the staff in charge were extremely kind and helpful. In the guest room, there was coffee you could grind from beans, plus a tea buffet, late-night soba, ice cream, and other treats to enjoy at different times of day—everything left us very satisfied. Above all, we were especially impressed by the baths. Inside the spacious large public bath area, there is a pillow-equipped section where you can bathe while lying down, which was incredibly relaxing. We were disappointed that we couldn’t try all four types of private open-air baths, but it was still a soothing time that helped us forget everyday life. All the hallways in the Facility are covered with tatami mats, making them easy to walk on and very comfortable.The only disappointing thing amid such a wonderful stay was seeing a Japanese parent and child (with a small child—though they may not have been family) using a mobile phone in the large public bath changing area. At first I thought they might be foreign guests unfamiliar with Japanese Onsen etiquette, but they were Japanese… Even though there is a standing sign with warnings in front of the changing area, they sat on a chair inside and used their phone for several minutes. I understand it’s difficult to avoid trouble between guests—and I’m also at fault for not speaking up directly—so I can’t say much from an entitled standpoint. However, I did wish there were an easy way to contact staff quickly in situations like this (if there is already an internal phone in the changing area, I apologize—I didn’t notice). Alternatively, regular staff patrols might also serve as a deterrent. This isn’t really the Accommodation’s fault, but I would appreciate it if you could consider how to respond in the future when someone behaves so inconsiderately.