Hokuriku Fukui Awara Onsen Mimatsu

We stayed here to celebrate a family member’s birthday. When I called to ask whether you could prepare a cake, you offered several suggestions, and on the day you delivered a wonderful cake to our Room when we returned. Thanks to your thoughtful care and hospitality, we had a truly enjoyable time.At checkout as well, you kindly said, “We heard it’s your birthday,” and provided a lovely service that made my family very happy.The staff’s hospitality toward guests was excellent. I did feel that the atmosphere and coordination in conversations among the counter staff sometimes came across slightly to guests, so I hope it will become even better.

I made a Reservation for my relatives, and they said it was a wonderful stay. Thank you for celebrating with a surprise cake with candles as part of the birthday Plan—the guest was truly delighted. The Room was also excellent: a Japanese-Western style room with beds. They were very satisfied with both the bath and the meals. They also enjoyed the complimentary drinks and snack corner, which everyone appreciated. I would love to stay here myself next time. Thank you very much for your kind hospitality.