Galleria Nijo Castle Kyoto by Banyan Group

I stayed here for the first time to celebrate my mother’s birthday. I love small luxury Hotels and have stayed at several in Kyoto, but the service at Hotel The Mitsui Kyoto Nijo Castle was the best. Every staff member was extremely pleasant, and no matter who assisted us, they provided very courteous service. We arrived earlier than check-in time and planned to just leave our luggage, but we were kindly allowed to check in right away as our Room was already ready. It was a cold day with bad weather and my mother was tired, so this really helped us.The meal at the on-site restaurant Shinzo was also excellent. Everything from the dishes to the dessert was truly delicious. We also requested a birthday cake for dinner; it looked beautiful and made my mother very happy. Breakfast was fun as each of us could choose our preferred items from the menu. I would definitely like to stay again.

This was my second stay.This time, I didn’t go anywhere and was able to relax and refresh with a leisurely Hotel stay. Thank you very much!I heard the chef at Manzo has changed, but once again the food was absolutely delicious.The beautifully plated dishes made me feel truly happy, and the style of finishing them right in front of us was exciting as well.Also, the various ingredient combinations were delightfully unexpected in the best way—I’m always amazed.The desserts were wonderful too and naturally brought a smile to my face. I couldn’t stop grinning.I also enjoyed the pairings of the cuisine with Chinese tea and with sake.Of course, breakfast was delicious as well. Thank you for accommodating ingredients I’m not fond of.The hospitality from all the staff was so pleasant—this is a Hotel that makes me want to come back again.On our way home, my daughter and I were already discussing when we should plan our next lunch or stay.We also enjoyed the takeout baked sweets at home. I’d love for you to offer more varieties—I’m looking forward to it!