Le Grand Karuizawa Hotel & Resort (Granbell Hotels & Resorts)

Among the many places I’ve stayed—from small inns to well-known luxury Accommodations—this was by far the most comfortable. I was genuinely amazed and found myself thinking, “Is it really okay to stay here at this price?”The grounds felt like a nature-rich European village. Hearing birdsong, visiting a charming little chapel, and taking walks outside were all a delight.Within this expansive area stands a Hotel that feels like a grand Western-style mansion, and exploring the building was exciting—like wandering through a theme park.The Facility offerings are excellent: you can relax in the lounge with complimentary drinks, or spend time in the sauna or gym. I think both active travelers and those who prefer to unwind will be satisfied. I also appreciated being able to use the baths even after check-out.What impressed me most was how comfortable the staff’s approach felt—attentive yet friendly, with consistently wonderful service.Nothing felt lacking, but it also never felt excessive or overly formal. Everything exceeded my expectations, and I was completely satisfied.I usually like trying different places, but this is the first Accommodation that made me think, “I want a Multiple Night Stay,” and “I want to come back.”

This is the best Hotel in every way, from the staff service to everything else. The building was spotless and sparkling clean. We stayed in a Junior Japanese-style Suite, and even for four people the Room was more than spacious—we were very satisfied. At dinner, our children chose Shinshu venison game meat and were very happy with it. Next time, we would like to stay in summer. Thank you very much for a wonderful stay.