Yufuin Tamano-yu

During my stay at Tamanoyu, I accidentally left my wallet behind.I hadn’t noticed, but the staff called me and I realized what had happened.They shipped it right away, and it arrived the next day.I truly appreciate your prompt and courteous support. Thank you very much.It was my first stay in over ten years, and the meals were excellent—especially breakfast, which left a lasting impression.It felt like a warm Accommodation where you can really sense the daily dedication of the staff.I would love to stay again if I have the opportunity.

I was delighted to finally fulfill my wish of spending a relaxing New Year's Eve. As always, I deeply appreciate the impeccable service—attentive yet unobtrusive—and the staff's calm demeanor despite the full occupancy. The beautifully arranged flowers throughout the accommodation, starting from the entrance, brought me moments of peace and joy. During dinner, when I couldn't finish my rice, a staff member kindly offered to make it into rice balls and bring them to my room as a late-night snack. It was such a thoughtful gesture—thank you very much! I look forward to visiting again.