Regina Resort Hakone Ungaisou

We stayed as a family of three with two small dogs in a Room with a private dog run. The Room was spacious, and the non-slip flooring made it safe and comfortable for our dogs. Puppy pads and paw wipes were also provided, which was reassuring.The dog run was covered with wood chips, and our dogs happily played there.There is no large public bath, but the in-room open-air bath has great water quality, so we enjoyed it many times. The meals served in the Room were delicious, and we were able to relax.I think even large dogs could stay here without any issues.There is a 200V charger in the parking lot, but it requires a Reservation and comes with an additional fee. We noticed some footsteps from the second floor until late at night, but since this isn’t an exclusive-use property, that’s understandable.It’s very close to Gora Station, making sightseeing very convenient.The staff were polite and spoke kindly to our dogs—I almost felt bad for how attentive they were. Thank you very much for your wonderful hospitality.

This was my third stay at Regina, and the in-Room dining was so comfortable—it was my first time trying it.At the restaurant, our dog couldn’t settle down and we couldn’t enjoy our meal, but this time we were able to dine calmly in the Room.We stayed with a newborn, and they prepared various items such as a bed and amenities for us, which was very helpful.All the staff were friendly, and their thoughtful attention to detail made our stay very comfortable.The only thing that concerned me was that when I opened the bathroom window, I could smell cigarette smoke from next door (maybe?), so I ended up closing it. I understand it may be difficult to change operations, but it would have been even better if all Rooms were non-smoking.Overall, we were very satisfied.