Zao Kokusai Hotel

A wonderful location with views of Zao. The creative, thoughtfully prepared meals were outstanding, and the sulfur Onsen—though known as one of Japan’s strongest acidic springs—was surprisingly comfortable, gently soothing as you soak. The natural atmosphere throughout the Onsen, along with the surrounding nature and starry sky seen through the windows, made it truly special. I believe this is one of Japan’s finest hot springs. The water was slightly on the hotter side, and I was able to enjoy the open-air bath for a long time.Above all, what I came to Yamagata seeking was the warmth and kindness of its people that I had experienced before—and this time it exceeded my expectations. The hospitality felt completely natural, never like a routine service task, and their genuine care was truly comforting. It was the most relaxed I have ever felt at an Onsen Accommodation.There may be many other Accommodations that feel luxurious simply because money has been spent on buildings or meals, but I felt Zao Kokusai Hotel is a rare and wonderful place where you can still sense what matters most in Japanese hospitality: the sincere kindness and warmth of the people who work there.Despite being a large and spacious Accommodation, their attentiveness in every detail throughout the Facility was exceptional in so many ways.

My spouse and I stayed in the South Wing for three nights and went skiing for two days. The building feels spacious throughout, and the Room was large and relaxing. Access to the ski drying room was convenient, and we loved being able to step out to the slopes right away. The Onsen is a sulfur spring, but the smell was not particularly noticeable, and the open-air bath was very pleasant. Dinner featured thoughtfully prepared dishes and tasted fine, but the portions were too large for an elderly couple like us. The breakfast buffet offered a wide variety of options and was very satisfying. The staff greeted us properly, and their friendly service was appreciated. Overall, it was a comfortable and relaxing four-day stay.