Ryokan Sakaya

For a family trip loving onsen, we booked Sakaya Ryokan without hesitation, and it was excellent. Although we were a bit worried as we heard Nozawa Onsen is quite hot, Sakaya Ryokan had three levels of bath temperatures and an open-air bath with lower temperature, allowing us to soak in comfortably. The natural sulfur onsen with free-flowing spring water and the historical, charming baths were absolutely wonderful. The ryokan seems to be an old building with history but was clean and provided a pleasant stay. Both dinner and breakfast were delicious. Even my elderly parents went for seconds of rice, which shows how tasty the dishes and rice must have been! The foreign staff provided polite and pleasant service; although there was one small misunderstanding, they promptly corrected it—truly what you’d expect from a long-established ryokan! As someone working in the service industry myself, I found it educational as well. There was a slightly embarrassing incident when leaving, but I deeply appreciated the thoughtful care of the female staff member! It became a memorable trip filled with joy.

We stayed with our children, their spouses, and two young grandchildren to escape the summer heat. Despite the unusually hot weather this year, we enjoyed playing with our grandchildren at the pool and sports park surrounded by nature in the Nozawa Onsen area. The historic Onsen at this accommodation, which retains its traditional charm, was well-maintained and very pleasant to use. Throughout our stay, the staff provided exceptionally courteous service, allowing us to have a comfortable and enjoyable time. Thank you very much!