Hakuba Mizubasho Onsen Hotel Sierra Resort Hakuba

We stay here every year as a family, and we’re always consistently satisfied. Thank you for a wonderful stay. We look forward to visiting again.

This was my fourth stay. Since Hakuba is far, we stayed for two nights. Previously, I traveled alone, but this time I brought my child and grandchild. Although there were only two of us, we chose the suite in the East Wing because we really wanted to stay there—and it was the perfect choice! The room was spacious, newly renovated, and very comfortable. At night, everyone gathered in our room to drink and play games. The space was large enough with a perfectly sized table at just the right height—it made for a truly enjoyable time. Every year we travel as a group of 10 to various places, but this has been the best experience so far! Everyone was completely satisfied. I also had so much fun playing card games that my sons prepared for us... We enjoyed Iwatake as well and created wonderful memories.We are big fans of your Chinese cuisine (though your French dishes are also excellent). This time I wanted to bring my family along—and as expected(!), everyone kept saying how delicious everything was beyond their imagination! It turned out to be an incredibly satisfying trip to Hakuba—thank you very much.I gave one less star for facilities—not because they weren’t great (the hotel itself is amazing with fantastic baths, lounges, and gardens)—but because there wasn’t anything available for children on rainy days... That part worried me a little bit. If something could be added in that regard (though I know it might be difficult), it would be greatly appreciated since there aren’t many indoor activities nearby either—that’s been our only concern when bringing kids along.Oh yes—next time we’d love to visit Nikusho Nakazawa! As food lovers in our family would surely enjoy it too—we’ll definitely come back again soon! Thank you again!