Kurobe Unazuki Onsen Yamanoha (ORIX Hotels & Resorts)

From arrival to check-out, the service was exceptional. Many of the staff members were from overseas, but there were no issues with communication; in fact, their warm smiles made us feel truly happy. During our meal, I accidentally dropped a dish, but it was promptly taken care of with great efficiency. The food was delicious, and the cheerful smile of the woman who served us saying "Here’s some Satsuma-age!" left a lasting impression. Additionally, as it was Sunday morning and breakfast became crowded, they extended breakfast hours for everyone. Instead of announcing this through loudspeakers or shouting across the room, they personally informed each table individually. Every aspect—service, rooms, front desk assistance, and even the large public bath—reflected thoughtful attention to detail at this Hotel. I would love to stay here again; that says it all. Thank you very much!

The buffet for dinner and breakfast offered a wide variety of dishes and was excellent. I was very satisfied as I could try many types of Toyama's local cuisine in small portions. The bath (large public bath) was more ordinary than I had expected.