Hatori

I stayed with my mother.From the pick-up at the station onward, everything about this Accommodation was very comfortable.Both dinner and breakfast offered a wide variety of options, and we were truly happy.The Onsen was spacious and relaxing, and the Room was far more spacious than we needed for two people, with a massage chair that helped us unwind completely.I would definitely like to stay again.

The staff at this accommodation provided such a pleasant and heartfelt service. While there are many accommodations with polite and courteous staff, here, I felt that the team genuinely served with their own heartfelt intentions. As I approached the front desk, instead of a formal "How can I help you?" it felt more like an inviting "Please, how may we assist you?" even from afar. The room attendants were also cheerful and comforting. Although we caused some inconvenience during meals, the care they extended was unlike anything I've experienced before. The warm hospitality exuded by every single staff member made me think that there must be excellent educators or managers creating a supportive work environment here. While surface-level actions can be taught, genuine care cannot be instructed—it’s something I felt from all the staff members’ hospitality.Thanks to everyone on the team, my trip became truly enjoyable. I am deeply grateful for your kindness and efforts. Though I'm not usually one to write reviews, I wanted to express my gratitude through this message. Thank you very much!