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Thank you very much. The design of the Room, the number of tableware items, the variety and quantity of amenities that were thoughtful for both people and dogs, as well as features like the indoor dog run—all were highly satisfying. The location was also perfect; going down the

The Room and interior matched our preferences perfectly, and no words were needed as we listened to music while watching the sunset over the Seto Inland Sea. In a lovely separate building, we enjoyed delicious meals. It was a relaxing time without worrying about the clock, en

A wide variety of alcoholic and non-alcoholic drinks were available, and it was great that we could pour them into glasses or carafes to take back to our room. The buffet meals were delicious, the onsen was fantastic, and everything was simply perfect. The stunning sunset view fr

I realized they had gone to the beach early in the morning to see the first sunrise. Although my Room wasn’t positioned perfectly to see it, I still enjoyed it quite a bit. The Room was spacious, and I was able to relax during New Year’s Eve. On New Year’s Day, I also enjoyed

I happened to see it on a TV program and made a Reservation on the spot. I stayed in “Yoko.” The Room was spacious, and the view from the large floor-to-ceiling windows was breathtaking, with the ocean stretching out before me. I also enjoyed the sunrise from inside while sipping coffee. It was 2°C outside (lol). The open-air bath attached outside was excellent as well, and I enjoyed it both morning and night. The Hotel’s Onsen was comfortable—not only was the water quality great, but the mist shower felt wonderful too. Dinner was served in a private dining room. Everything was delicious, especially the sashimi. Breakfast was a buffet. It lacked a bit of character, so this part felt slightly underwhelming.

The floor chair also had good height and was very comfortable. The shamisen performance at night was wonderful as well. Breakfast was also buffet-style. We ate plenty—fresh salad, delicious apple juice, sashimi, and more. The yogurt was so good it’s unforgettable. It was a

Thank you for your thoughtful and discreet attention to our dietary restriction request. We felt very reassured and were able to enjoy our meals in complete comfort. We also appreciated the considerate touches throughout the property, which made our family’s stay truly comfortable.

We stayed here for his birthday trip. It was my first time visiting Atami, so I chose this place from among many hotels after reading Reviews and looking at photos. I contacted the hotel several times about his birthday and the Shuttle Service bus, and the staff member on the phone was very polite and reassuring. On the day, everything—from the welcome and guidance to the food and Onsen—was fully satisfying. In particular, the attendant who took care of us was cheerful, clear-spoken, and courteous, which made our stay even better. It became a wonderful memory for both him on his birthday and me on my first trip to Atami. Please let us stay again. Thank you very much.

It was such a comfortable Room where I could relax without worrying about anyone else. The rooftop area with 360-degree views was also great—I brought up beer from my Room—and the contrast between traffic jams and dusk was striking. Everyone at the Hotel was kind and warm. Next

The sauna was excellent, and the dinner not only offered delicious food but also warm hospitality from the staff. Watching the sunset, gazing at the starry sky, and soaking in the morning sun while sitting outside allowed me to truly unwind. The breakfast was also very satisfying

After strolling around Unzen Jigoku with my wife, we headed to Toen. We stayed in a Room called “Riyui.” It faces Oshidori Pond, and since we arrived at 3:00 p.m., we soaked in the open-air bath while casually gazing out over the pond from the Room. As time passed and it began to get slightly dark, I happened to look at the pond and saw the mountains behind us reflected on the surface of the water—it felt like a painting by Kaii Higashiyama. I kept looking again and again until nightfall, so moving that I almost expected a white horse to appear. I had assumed the Onsen would be similar because Unzen is known for its milky-white waters, but when I asked, I learned that Unzen has multiple layers of hot spring sources, and Toen’s Onsen is rich in iron. It was very gentle on the skin, and my wife was delighted. The in-Room amenities were thoughtfully arranged as well. The shampoo, treatment conditioner, body soap, etc. were single-use items, and even the hair dryer was a modern model—so we didn’t feel inconvenienced at all. Next is dining: this time dinner was served in our Room, and eating while looking out over the pond felt wonderful. The meal began with appetizers, but even those alone were filling; after that came Unzen Akaushi beef—exceptionally tender with very little fat. What made us especially happy was an extra dish not listed on the menu as part of a special perk: simmered golden eye snapper (Kinmedai). We were truly moved by this unexpected treat. The seasoning had gentle flavors with just enough accent to stand out—we could really feel the chef’s skill. Breakfast was served in the dining area, but it was also arranged so we could enjoy views of Oshidori Pond while eating. A generous amount is served from early morning. Since dinner the previous day was sushi there wasn’t any rice served then; however breakfast did include rice—and when we ate it, it had such a wonderful aroma and just the right moisture content that it made us genuinely happy. Lastly, there are many souvenirs lined up in the shop—so many that you’ll have trouble choosing. And all of the staff were cheerful and welcoming; thanks to their pleasant service both our bodies and minds felt refreshed. We’d love to visit Unzen again and stay with Toen once more. Thank you very much.

The Taiza crab we were most looking forward to was served in our preferred style and at our own pace, allowing us to fully enjoy it. The other fish dishes besides crab were also incredibly delicious—the meals were outstanding. The shuttle service to the station was very helpful

Although clouds obscured our view of the sunset during our visit to the bar (despite it being beautifully visible just a day before), we look forward to coming back again when we can enjoy a clear sunset view. Thank you for creating such wonderful memories for us! We felt comp

After actually staying, I was impressed by the hospitality of the lounge and Hotel staff upon arrival, as well as the delicious meals at La Mer in the Bay Suite and the attentive service from all staff members. The room we reserved offered stunning sunset views; not only was th

The outdoor bath felt almost like a private experience. The massage chairs and post-bath ice cream were excellent. Breakfast offered a delightful variety with seafood bowls, Izumo soba, tempura, small dishes, and even large juicy Shine Muscat grapes—all delicious. However,

Everyone was always so pleasant, and our whole family had a wonderful time—thank you very much. I used the large public bath twice this time and tried the cosmetics provided, and by the next day my dry skin felt smooth again. Also, while walking along Miyajima’s shopping street, I found the grilled oysters with various sauces sold at the storefronts to be delicious, so I would be happy if they could be offered at dinner as well.

The Onsen in the room, a cypress bath, was very relaxing, and the rooftop open-air bath offered stunning views of Lake Suwa with breathtaking sunsets, starry skies, and sunrises. The private dining experience for both dinner and breakfast was delicious and truly satisfying. I w

The weather forecast 3–4 days ago predicted rain, but it turned out sunny. We were very satisfied with the view of Mt. Fuji from the rooftop. The bath was also great. For breakfast, the pork stew and the rice porridge with whitebait were very delicious.

First, I’d like to apologize. We were told we needed to check in by 6:00 p.m., but we didn’t get back down from the hike up Takatori Castle until after 5:00 p.m. In a panic I called, and was kindly told, “No problem—please come without rushing.” I was truly grateful. We ended up arriving around 6:45 p.m. Even though dinner was served in our Room, they still prepared everything properly from that time. The staff member in charge of our Room spoke with such polite Japanese that you’d never guess they were originally from Korea, and they took care of dinner while chatting with us. And the dinner—how delicious it was. We had rushed back by car and were parched, but even the tea was wonderful. The appetizers were excellent, and the two meat dishes in a row were incredible. It made me so happy to enjoy such a luxurious meal slowly and comfortably. Our family eats quite slowly, but they stayed with us without showing any displeasure at all (in the end we didn’t finish dessert before cleanup time, so we ended up eating it while they laid out our futons…). The bath was also fantastic—the therapeutic effect and aroma were perfect. Aside from me and my son, no one else came in at all. It wasn’t that it was empty; maybe our timing just worked out—but thanks to that, my son and I enjoyed a long soak together and even ended up talking about life. Needless to say, I slept soundly—even without drinking any alcohol. And breakfast: we went well past our promised 7:30 time (at this point it’s clear we’re simply a family that’s lax about time—my apologies), but even so we were able to enjoy breakfast calmly at the dining area. Both dinner and breakfast seemed like generous portions, yet it never felt too much—we finished everything because it was so good. After having coffee in the lobby, we checked out after 9:30 a.m., and they also took photos for us. Now for another apology: on some travel sites there were rather harsh Reviews about your Accommodation—for example about the building, the meals, or the service from staff. But honestly there were no issues at all. We thoroughly enjoyed everything—truly everything—and I’m very sorry for arriving feeling nervous because of those Reviews. Thank you very much for such a wonderful stay—and again I’m sorry for having doubts beforehand. We would love to stay again next time; perhaps as just a couple then. Autumn would be nice—I hope Kyoto will be quiet then as well (without any influence from big historical dramas).

The meals were as excellent as expected, and the view—selected as one of the "Top 100 Sunsets"—was absolutely stunning. The staff also showed us unexpected kindness, for which we are deeply grateful. We had a very pleasant stay. I highly recommend this place to many of my friend